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RACELOGIC · 14 hours ago

Field Application Engineer - Racelogic USA

Novi, MI

Full-time

Hybrid

Mid Level

3+ years exp

RACELOGIC is a company focused on automotive technology, seeking a Field Application Engineer to act as the technical link between the company and its customers. The role involves providing expert support from pre-sales through deployment, understanding customer needs, and ensuring successful integration of automotive hardware and software systems.

AutomotiveElectronicsInformation TechnologyManufacturingProduct Design

Hiring Manager

Cieran Newton

Responsibilities

Serve as the primary technical liaison between the company and customers, providing expert-level support throughout the pre-sales and post-sales lifecycle

Collaborate with customers to understand application requirements and propose tailored engineering solutions using company products

Support the integration and deployment of complex hardware/software systems, ensuring seamless implementation and performance

Conduct on-site and remote technical training, product demonstrations, and troubleshooting sessions

Work closely with internal engineering, product management, and sales teams to relay customer feedback and influence product development

Assist in the creation of technical documentation, application notes, and support materials

Participate in technical evaluations, proof-of-concept deployments, and field trials

Provide input during the early stages of the sales process to ensure technical feasibility and alignment with customer needs

Qualification

Automotive technologiesSystems integrationVehicle dynamicsTechnical degreeCANFlexrayEthernetCustomer-facing experienceProblem-solving initiativeTechnical communicationCross-functional collaboration

Required

Previous experience in customer-facing roles

3+ years of experience in Automotive technologies OEM, Aftermarket, or Motorsport

Technical degree and/or equivalent relevant certifications

Demonstrate a solid understanding of engineering principles, particularly in electronics, systems integration, vehicle dynamics and testing scenarios or related fields

Ability to communicate technical concepts clearly to both technical and non-technical audiences

Able to build strong relationships with customers and internal stakeholders

Show initiative and curiosity when exploring customer problems and proposing innovative solutions

Collaborate effectively across cross-functional teams, including sales, product, and engineering

Willingness to learn and adapt to new environments

Vehicle level knowledge and/or hands on experience with CAN, Flexray, Ethernet, System Gateway