CarGurus · 10 hours ago
Account Manager, Level 1
Boston, MA
Full-time
Hybrid
Entry Level
$72K/yr - $90K/yr
1+ years expCarGurus is the largest and fastest-growing automotive marketplace, dedicated to bringing trust and transparency to car shopping. The Account Manager role focuses on leading the success, retention, and growth of a designated book of business, ensuring that dealer partners receive value from their services and driving product usage through effective relationship management.
AutomotiveClassifiedsPrice ComparisonShopping
Responsibilities
Partner with AE to support the shared book of business
Become a subject matter authority on all CarGurus products (Listings Packages & Digital Suite)
Complete post-sale onboarding for new dealerships and dealership personnel
Be data-driven in quantifying the value of our service to dealers and identifying opportunities for growth and improved results
Educate dealers on how to maximize the value of the CarGurus platform by leveraging tools, reports, and best practices
When appropriate, work with the customer to follow up on technical, billing, and content issues
Advance cross-departmental collaboration (Support, Billing, Data Integrity, Product, and Engineering) to convey key issues and promote new insights within the CarGurus organization
Develop deep and wide-ranging relationships with dealership decision makers and staff, growing our span of influence and the number of CG Champions within the dealership
Qualification
Required
1–3 years of experience in Account Management, Customer Success, or Client Services, ideally supporting complex or strategic accounts
A proven ability to drive retention and growth through strong relationship-building, consultative guidance, and insight-driven engagement
Excellent communication skills, with comfort presenting data and recommendations to stakeholders at all levels
Strategic problem-solving skills with the ability to analyze data, spot trends, and develop action plans
Strong time management and organizational skills to balance a large, dynamic book of business
Adaptability and resilience in a fast-moving, evolving business environment
Experience working cross-functionally with sales, support, product, and technical teams
Proficiency in Google Workspace and/or Microsoft Office; CRM experience (e.g., Salesforce) a plus
Benefits
Equity for all employees
Career development and corporate giving programs
Employee resource groups (ERGs) and communities
Flexible hybrid model
Robust time off policies
Daily free lunch
New car discount
Meditation and fitness apps
Commuting cost coverage
Company
CarGurus
CarGurus is an online automotive destination that assists users in contacting sellers and comparing local listings for new and used cars.
1001-5000 employees
H1B Sponsorship
CarGurus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (38)
2023 (36)
2022 (50)
2021 (27)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$1.75M2022-08-11Post Ipo Secondary
2017-10-11IPO
2017-08-16Series A· $1.75M
Leadership Team
Jason Trevisan
Chief Executive Officer
Ben Kasdon
Vice President, Product
Recent News
2025-12-30
Investor's Business Daily
2025-12-16
MarketScreener
2025-12-09
Company data provided by crunchbase