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PSI Services LLC · 2 months ago

Test Center Administrator/Proctor-Full Time

Ballwin, MO 63021, USA

Full-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

PSI Services LLC is a global leader in testing solutions, providing license and certification exams for various agencies and companies. The Test Center Administrator role involves maintaining exam integrity and delivering a professional experience for test takers, focusing on customer service and accuracy.

ConsultingEducationHigher Education

No H1B

U.S. Citizen Only

Responsibilities

Welcome test takers and explain testing procedures clearly

Verify IDs and maintain strict exam security protocols

Set up workstations and troubleshoot technical issues with internal teams

Supervise exams and ensure compliance with PSI policies

Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations)

Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center

Provide support for test takers with accessibility needs

Qualification

Customer service experienceCommunication skillsAttention to detailBasic computer skillsMicrosoft Office experienceRemain calmCommitment to exam security

Required

High school diploma or equivalent

US citizenship is required

Strong communication skills and attention to detail

Ability to remain calm under pressure and handle sensitive situations

Basic computer skills

Physical ability to stand/walk for up to 40% of your shift

Commitment to exam security and compliance

Preferred

Customer service experience preferred (training provided)

Microsoft Office experience is a plus

Benefits

Competitive pay + comprehensive benefits (medical, dental, vision).

Paid time off and retirement plans (401(k), pension).

Flexible scheduling and work-life balance.

Career development and training opportunities.

Wellness programs and global initiatives.

Volunteer opportunities and community engagement.

Company

PSI Services LLC

Glassdoor3.8

PSI has over 70 years of experience providing worldwide testing solutions to corporations, federal and state government agencies, professional associations, certifying bodies and leading academic institutions.

Founded in 1946