QA Test Analyst jobs in United States
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CereCore · 9 hours ago

QA Test Analyst

positionNashville, TN
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

CereCore is seeking a QA Test Analyst (Bilingual- Spanish and English) to join their team. The role involves leading and participating in all aspects of the software testing lifecycle, developing test plans, executing test scripts, and collaborating with stakeholders to ensure quality assurance of contact center solutions.

ConsultingInformation ServicesInformation Technology
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Growth Opportunities

Responsibilities

Lead and participate in all aspects of the software testing lifecycle, including requirements analysis, test planning, test case design, test execution, defect reporting, and regression testing
Develop and maintain comprehensive test plans and test cases based on user stories, functional specifications, and technical designs within an Agile framework
Execute manual and automated test scripts, analyze test results, and accurately report defects with clear and concise steps to reproduce
Collaborate closely with developers, product owners, and other stakeholders to understand requirements, provide feedback, and ensure timely resolution of defects
Contribute to the continuous improvement of our QA processes and methodologies
Participate actively in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives
Mentor and provide guidance to junior QA team members, fostering a collaborative and knowledge-sharing environment
Contribute to the development and maintenance of automated test scripts using appropriate tools and frameworks
Specifically focus on testing contact center applications and integrations
Utilize and contribute to the development of automation testing using tools like Hammer (for IVR testing)
Contribute to the quality assurance of Genesys Cloud contact center solutions

Qualification

Software testingAgile developmentTest plan developmentDefect tracking toolsBilingual SpanishBilingual EnglishAnalytical skillsProblem-solving skillsCommunication skillsInterpersonal skills

Required

Minimum of 5 years of hands-on software testing experience in an Agile development environment
Strong understanding of software testing methodologies, principles, and best practices
Proven ability to design, develop, and execute comprehensive test plans and test cases
Excellent analytical and problem-solving skills with a strong attention to detail
Experience with defect tracking tools (e.g., Jira, ADO)
Bilingual proficiency in English and Spanish (written and spoken) is required
Strong communication (written and verbal) and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
Ability to work independently and manage multiple tasks effectively

Company

CereCore

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CereCore has implemented EHR systems in more than 300 facilities and offers staffing and remote support services for major EHR acute.
dateFounded in 2011
location
Nashville, Tennessee, USA
people-size501-1000 employees
web-link
https://cerecore.net/

Funding

Current Stage
Late Stage

Leadership Team

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Curtis Watkins
President & CEO
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Company data provided by crunchbase