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Ulta Beauty · 8 hours ago

Sr Manager Social Commerce & Community

Bolingbrook, IL

Full-time

Hybrid

Senior Level, Lead/Staff

$119K/yr - $160K/yr

8+ years exp

Ulta Beauty is the largest North American beauty retailer, focusing on a progressive, omnichannel approach to beauty retail. As a Senior Manager of Social Commerce & Community, you will lead the strategy and evolution of Ulta Beauty’s social commerce ecosystem, optimizing platforms and driving community engagement to support growth goals.

BeautyConsumer GoodsCosmeticsRetail

Responsibilities

Lead Social Commerce Strategy & Innovation: Develop and advance a forward-thinking social commerce strategy across existing and emerging platforms, activating new capabilities that drive conversion, engagement, and brand growth

Drive Cross-Functional Exploration of New Opportunities: Partner with digital, merchandising, marketing, and platform teams to identify, test, and operationalize new commerce and community opportunities that enhance the guest experience and unlock incremental revenue

Strengthen & Scale Community Programs: Support and guide the Manager of Community to grow an engaged guest community, enhance the Inspire shopping feed, and shape community-driven content strategies that strengthen loyalty and deepen connection

Lead Associate Ambassador Program Expansion: Oversee and support the expansion of our Associate Ambassador Program to empower store associates as creators and advocates, driving both brand storytelling and commerce impact

Manage Talent & Creator Partnerships: Cultivate and optimize relationships with creators and external talent to fuel community content, commerce initiatives, and live programming—all aligned to business outcomes

Team Leadership & Development: Manage and mentor direct reports, fostering a culture of innovation, collaboration, and accountability while ensuring seamless integration across the broader Social & Influencer team

Data-Driven Optimization: Regularly analyze performance insights across commerce and community channels to refine strategy, improve execution, and scale high-performing programs

Qualification

Social Commerce StrategyInfluencer MarketingContent StrategyData AnalysisCross-Functional CollaborationCreative DevelopmentRetail KnowledgeLeadership SkillsAdaptability

Required

8-10+ years in social media, influencer marketing, social commerce, and/or content strategy with a strong track record of delivering measurable business results

Ability to translate platform trends, consumer behavior, and performance data into forward-thinking strategies that drive commerce and community impact

Proven ability to lead cross-functional teams, influence partners at all levels, and build strong working relationships across internal and external stakeholders

Experience managing direct reports with a focus on coaching, development, and building high-performing teams

Comfort working with creators, talent managers, and platform partners to develop impactful, commerce-enabled content and live programming

Ability to interpret data, identify key insights, and optimize strategies to continually improve results

Passion for beauty, social media, community-building, retail, and emerging commerce trends

Bachelor's degree in marketing, communications, business, or a related field

Thrives in a fast-paced, evolving environment with shifting priorities and emerging opportunities