Signet Jewelers · 1 month ago
Watch Estimate Coordinator
SJR Support Center - Brentwood, TN
Full-time
Onsite
Entry Level
1+ years expSignet Jewelers is a leading jewelry retailer, and they are seeking a Watch Estimate Coordinator to oversee the processing of estimates for watch repairs. This role involves coordinating with clients and technicians to ensure efficient communication and high-quality customer service.
E-Commerce PlatformsJewelryRetail
Responsibilities
Receive and review repair requests from customers, ensuring all required information is gathered for an accurate estimate
Coordinate with watchmakers and technicians to obtain accurate repair estimates
Communicate repair estimates, options, and timeframes to customers clearly and professionally via Diaspark
Track and follow up on outstanding estimates to ensure timely approvals or declines
Serve as the point of contact for customers regarding their estimates and repair inquiries
Ensure that customers are informed of any changes in repair costs or timelines as the repair progresses
Provide exceptional customer service by addressing customer concerns and inquiries related to the estimate process
Assist with administrative tasks as needed, including managing correspondence and documentation
Qualification
Required
High school diploma or equivalent
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Proficiency in MS Office (Word, Excel) and familiarity with inventory or customer management software
Preferred
1+ years previous experience in the jewelry or watch industry, particularly in estimates or repairs
Basic knowledge of watch components and repairs
Company
Signet Jewelers
Signet Jewelers engages in the retail sale of jewelry and watches in the United States, the United Kingdom.
10001+ employees
H1B Sponsorship
Signet Jewelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (13)
2023 (5)
2022 (9)
2021 (17)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$625.27MKey Investors
Leonard Green & Partners
2016-08-25Post Ipo Equity· $625.27M
2008-09-11IPO
Leadership Team
J.K. Symancyk
Chief Executive Officer
Colleen Rooney
Chief Corporate Affairs & Sustainability Officer
Recent News
2025-12-30
2025-12-24
The Motley Fool
2025-12-10
Company data provided by crunchbase