Marsh McLennan · 3 months ago
Governance & Operations Manager - Business Resiliency
New York - 1166
Full-time
Hybrid
Senior Level
$94K/yr - $187K/yr
7+ years expMarsh McLennan is the world's leading professional services firm in risk, strategy, and people. The Governance & Operations Manager - Business Resiliency will assist in driving compliance and quality standards, create performance metrics, and support the deployment of tools and training programs for the Business Resiliency Management team.
Financial ServicesProfessional ServicesService Industry
Responsibilities
Assist in supporting and maintaining a strong business resiliency, preparedness and response environment across Marsh McLennan as part of the global Business Resiliency Management program
Participate in the development, implementation and maintenance of business resiliency policies, procedures and governance documentation
Support regional Business Resiliency teams in planning, maintaining and implementing the Marsh McLennan’s global Business Resiliency Management program
Project manage global Business Resiliency Management program activities
Support the development, implementation and deployment of tools and processes for Marsh McLennan’s global Business Resiliency Management program
Support the development and regular maintenance of the Business Resiliency Management training and awareness program
Support Marsh McLennan’s third-party business continuity risk assessment program
Support KPI and KRI development and reporting, including design of dashboards
Supports governance, project management, and quality management activities of Marsh McLennan’s global Business Resiliency Management program
Engage in inter-operating company projects, both inter-regional and cross-functional
Qualification
Required
A Bachelor's Degree
A minimum of 7 years of experience in Risk Management, Business Continuity Planning, Compliance, Audit, Operations, Quality Control, Process Improvement, or a related field
Understanding of Business Continuity and Business Resiliency Management Programs
Preferred
Strong project management skills, including the ability to manage multiple projects simultaneously
Ability to analyze and create performance metrics and reporting
High proficiency in MS Office suite, including PowerPoint, Excel and Word
Excellent communications skills with proven ability to drive initiatives to successful outcomes
Proficiency with data analysis or analytics
Experience with implementation and deployment of tools and systems to operationalize new processes and capabilities
Experience developing centralized training materials and programs
Detail-oriented with a strong commitment to compliance, quality standards, and continuous improvement
Experience with process redesign, improvement and change management
Working knowledge of AI
Experience with Fusion, or other GRC platforms, and emergency notification tools a plus
PMP certification a plus
Business continuity certification (CBCP, MBCI) or equivalent is a plus
Benefits
Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
10001+ employees
H1B Sponsorship
Marsh McLennan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (8)
2022 (6)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP & General Counsel
Recent News
2025-12-01
MarketScreener
2025-11-21
2025-10-17
Company data provided by crunchbase