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Siemens Gamesa · 2 hours ago

Customer Service Specialist

Wichita, KS

Full-time

Onsite

Mid Level

3+ years exp

Siemens Gamesa is part of Siemens Energy, a global leader in energy technology. The Customer Service Specialist is responsible for managing front desk operations, handling customer inquiries, and ensuring the efficient processing of customer-related materials and billing activities.

Clean EnergyEnergyRenewable Energy

No H1B

Responsibilities

Daily monitoring of front desk operations which includes managing entry to the facility and answering calls from customers

Daily uploading and downloading of certificates, files, and manuals for all tooling/material that is being sent to customers

Daily NCR processing for up-to-date billing activities for customer related tooling/materials

Working with a team of fellow CSS to ensure the highest quality of service is communicated to our customers in a quick and effective way

Must be able to effectively work on daily activities with minimal help or supervision from mgmt

Qualification

SAPCustomer Service ExperienceMicrosoft OfficeTeam CollaborationCommunication Skills

Required

3-5 years of Customer Service-related work experience

High school diploma or equivalent

SAP experience

High level of aptitude with all Microsoft Office application

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization

Preferred

College degree

Benefits

Career growth and development opportunities

Supportive work culture

Company paid Health and wellness benefits

Paid Time Off and paid holidays

401K savings plan with company match

Family building benefits

Parental leave

Company

Siemens Gamesa

Glassdoor3.8

Siemens Gamesa is a global technology leader in the renewable energy industry - specifically in the development, manufacturing, installation and maintenance of wind turbines.

Founded in 1976

Zamudio, Pais Vasco, ESP

10001+ employees