Hearst Newspapers · 1 month ago
Jr. Financial Analyst
Hearst Newspapers is seeking a motivated and detail-oriented Junior Financial Analyst to join their team. This role supports multiple departments by assisting with renewals reviews, basic reporting, customer inquiries, and day-to-day office administration, providing excellent exposure to financial processes and cross-functional collaboration.
AdvertisingJournalismMarketingNewsSocial Media
Responsibilities
Support the billing and renewal process for Black Book’s customer base
Monitor upcoming subscription renewals
Update CRM and internal systems with renewal statuses, pricing updates, and customer changes
Assist with customer payment follow-up (non-collections/administrative level)
Assist in preparing simple financial reports
Help maintain customer information in Salesforce or related tools
Conduct basic audits of accounts to accuracy
Respond to general customer questions about renewals, billing, or product usage
Triage customer issues and route tickets to appropriate internal teams
Maintain accurate customer records and ensure timely follow-up
Submit and track facility tickets for office needs (repairs, maintenance, vendors, etc.)
Manage mail, shipping, and supply inventory
Assist with office coordination, meeting support, and small events as needed
Provide general administrative support across departments
Work closely with internal teams to support customer changes, and customer service needs
Build positive working relationships with internal stakeholders across Sales, IT, Product, and Finance
Qualification
Required
Bachelor's degree in Business, or equivalent experience
Experience in finance, operations, customer service, or administrative support preferred
Comfortable working with Excel for basic analysis
Strong attention to detail with the ability to manage multiple tasks at once
Clear and professional communication skills
Preferred
Experience with Salesforce or other CRM/billing systems
Exposure to renewals, billing, or contract administration
Familiarity with the automotive industry
Strong organizational skills and willingness to support various operational functions
Ability to work collaboratively across departments
Company
Hearst Newspapers
Hearst Newspapers is the division in charge of Hearst's newspapers, local digital marketing service businesses, and directories.
Funding
Current Stage
Late StageRecent News
2025-11-20
2025-05-23
2025-04-13
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