EverCommerce · 4 months ago
EverPro - Salesforce Implementation Consultant (Remote, US)
United States
Full-time
Remote
Entry, Mid Level
$70K/yr - $90K/yr
2+ years expEverCommerce is a leading service commerce platform offering integrated SaaS solutions for service-based businesses. The Salesforce Implementation Consultant will work with customers to implement improveit 360 software solutions, enhance operational success, and ensure customer satisfaction through consulting and training.
Digital MediaFinancial ServicesSoftware
No H1B
Responsibilities
Work autonomously to deliver consulting, onboarding support, training, and other consulting services
Provide out-bound call support and on-site visits and guidance on industry best practices related to improveit 360 software
Jointly plan, manage, and execute the configuration and delivery of improveit 360 software with customers that are aligned to requirements & objectives
Team with Project & Relationship Managers to keep each other apprised of customer issues, requirements, proposed solutions & project status
Adhere to defined practices to meet or exceed expectations with customers
Review customer use of improveit 360 offering and make recommendations for improving business process opportunities
Document complete understanding of customer’s product features, issues, forthcoming enhancements, and services
Maintain in-depth understanding of improveit 360 products (including gaps), services, internal processes, and industry best practices
Perform diagnostics and troubleshooting for improveit 360 software. Collaborate with customers and internal resources to address system issues
Provide supplemental online or onsite training as needed
Works collaboratively with others to identify, reduce or eliminate unnecessary risks for customers, partners, staff, or the organization
Qualification
Required
2+ years customer service or account management experience
Proficiency with Salesforce administration including creation of standard and custom objects and fields, email templates, workflows, etc
6+ months in a Salesforce.com administrator (or similar) role
Strong oral and written presentation skills
Demonstrated time management skills
Adaptability to work independently or in a team environment at various times
Proven ability to learn technical concepts and translate them to the appropriate audience
Self-directed, organized, and detail-oriented with an eye toward high quality, on time work
Strong collaboration skills; ability to work with teams of people of varying skill level
Willingness to travel (as safety permits)
Preferred
Bachelor's in technology or related field
Salesforce admin certification
Data analytics & reporting
Experience in B2C, SAAS, or SMB market
Proven record designing, building, and optimizing features for SaaS products
Knowledge of home improvement industry or similar businesses
Benefits
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
Company
EverCommerce
EverCommerce is a portfolio company born from the leadership team of renowned private equity firms and Fortune 500 enterprises.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Silver Lake
2021-07-01IPO
2019-07-23Private Equity
Leadership Team
Eric Remer
Founder/CEO
Ryan Siurek
CAO
Recent News
thefly.com
2025-12-18
2025-12-18
EverCommerce Inc.
2025-11-24
Company data provided by crunchbase