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Microsoft · 4 hours ago

Cloud Solution Architect, Power Platform - CTJ - TS/SCI

Reston, VA

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $170K/yr

2+ years exp

Microsoft is looking for a Cloud Solution Architect specializing in Power Platform to drive customers' AI transformation journeys. The role involves managing technical and business relationships, implementing Power Platform solutions, and ensuring operational health while collaborating with various teams to enhance customer satisfaction.

Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking) with minimal guidance from more experienced peers

Collaborates across Microsoft and customer/partner teams through on-strategy delivery with minimal guidance from more experienced peers to achieve customer/partner objectives and increase/partner customer satisfaction

Contributes to managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks

Executes work in compliance with industry and Microsoft guidelines and procedures

With minimal guidance from more experienced peers, prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals

Contributes to the identification, escalation, and mitigation of blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption with minimal guidance

Continues to develop business, technical, industry, and/or enterprise knowledge and applies it to architecture or support projects with minimal guidance from more experienced peers to help meet business and information technology (IT) requirements and resolve identified constraints

Identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale with minimal guidance from more experienced peers based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation

Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements with minimal guidance from more experienced peers

Contributes to the identification and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of existing architecture and digital transformation solutions to customer/partner business outcomes

Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model

Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation) with minimal guidance from more experienced peers, ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals

Leveraging knowledge of change management proven practices and/or involving the change management team, contributes to helping the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage

Guides customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution with minimal guidance from more experienced peers to increase retention and expansion opportunities

Contributes to providing feedback to Unified Delivery Team on VBDs to refine and further develop content

Acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities leveraging relevant insights from feedback tools and systems with minimal guidance from more experienced peers

Contributes to the identification of patterns across customers/partners/territories/industries and leveraging them to develop strategic and actionable insights

May present business cases to program managers, with minimal guidance, to influence product roadmaps, decision making, bug fix prioritization, and own and drive initiatives as appropriate

Focuses on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience with minimal guidance

Learns and develops an understanding of customer goals, and contributes to the definition of customer/partner conditions of success

Addresses customer/partner dissatisfaction with minimal guidance, and may contribute to the execution of strategies to improve customer experience, value realization, and acceleration of transformation

Contributes to identifying and/or translating customer/partner problems into industry solutions aligned with Microsoft product and platform strategy, and explaining why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g., via proof of concept, minimally viable product [MVP], rapid prototype) relative to competitive offerings

Helps the customer/partner adopt and use Microsoft product/platform strategy-aligned (cross-solution area) solutions with minimal guidance from more experienced peers

Builds relationships with technical decision makers (TDMs) with minimal guidance, and contributes to helping build the bridge between TDMs and business decision makers (BDMs)

Supports interactions as needed with customers/partners' key stakeholders for bridging understanding of security, compliance, operational and risk requirements

Gains insight into solution area-specific market opportunities and initiates actions (e.g., reaching out to business stakeholders, obtaining feedback support from more experienced, technical peers) to address them with support from peers and leadership

Guides partners in developing offerings, practices, products, and solutions

Assists the partner throughout initial customer implementations

Delivers technical enablement

Identifies and focuses on opportunities that align with revenue goals

Drives growth of solution utilization pipeline with partner by unblocking technical blockers in customer deals

Provides support to partner and sales teams to clarify specific opportunities through proof of concept and technical pre-sales support

Leverages market insights and demand signals with minimal guidance to assist more experienced peers in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand

Demonstrates technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g., security, resilience, AI), and influences less experienced team members to drive their own technical readiness

May act as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices

Identifies gaps through delivery, communicates those gaps to relevant team members and internal/external stakeholders, and connects gaps and patterns across business and technology areas that drive changes and improvements to products, IP (both existing and new), technologies, and/or processes/practices that enable solutions to scale across customers with minimal guidance from more experienced peers

May contribute to the development and modification of Microsoft's structured frameworks and methodologies

Contributes to virtual teams (v-teams) around technologies and customer/partner challenges, sharing ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape

Demonstrates industry knowledge and helps grow recognition for Microsoft solutions by contributing to presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite)

Supports team members on contributing to intellectual property (IP) and identifying patterns where no IP exists (e.g., CoPilot and AI scenarios) to help build scalable and repeatable models

Participates in external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that elevate the Microsoft brand and shares learnings across internal teams with minimal guidance from more experienced peers

Qualification

Cloud Solution ArchitecturePower PlatformAI TransformationTechnical Sales ExperienceSecurity ClearanceProject ManagementCustomer EngagementTechnical ConsultingChange ManagementCollaboration Skills

Required

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field

2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience

Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role

The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role

Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination

Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements

You will be asked to provide clearance verification information prior to an offer of employment

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

This position requires verification of U.S. citizenship due to citizenship-based legal restrictions

Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law

To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Preferred

Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 3+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 5+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience

2+ years technical sales experience

2+ years project management experience

Technical or Professional Certification in Domain (e.g., Security)