Program Manager | Mary Free Bed & Carle Health jobs in United States
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Mary Free Bed Rehabilitation Hospital · 1 month ago

Program Manager | Mary Free Bed & Carle Health

Mary Free Bed Rehabilitation Hospital is a healthcare provider focused on rehabilitation services. The Program Manager will be responsible for ensuring quality patient care and effective management of a multidisciplinary team, while also overseeing staff development and operational responsibilities.

Health CareHospital

Responsibilities

Ensures that appropriate standards of care are consistently met within assigned areas, aligning with hospital goals, policies, and procedures. This includes maintaining clinical standards, mentoring staff, and ensuring compliance with accreditation agencies (e.g., MDPH, CARF). Responsible for ensuring adequate staffing, equipment, and supplies to meet patient needs
Maintains up-to-date knowledge of trends and best practices in rehabilitation. Builds and sustains professional relationships with peers and external colleagues to support continuous learning and innovation
Contributes to the development of productivity goals and monitors staff performance to ensure targets are met. Provides data and insights to support budget planning and resource allocation
Leads recruitment, hiring, orientation, and training of new staff. Oversees daily operations of clinical and coverage service staff. Provides regular performance feedback, sets measurable goals, and conducts formal evaluations
Oversees onboarding and ongoing professional development of staff. Promotes a culture of continuous learning through formal and informal education, using competency-based systems to support growth
Identifies areas for improvement and implements solutions to enhance care delivery. Actively supports initiatives to improve patient and family satisfaction and participates in departmental quality monitoring efforts
Fosters a culture of accountability, respect, open communication, adaptability, and pride. Encourages team members to embrace change and contribute positively to the work environment
Promotes effective collaboration across departments and disciplines. Maintains strong working relationships with medical directors and admitting physicians. Participates in or leads team meetings, physician conferences, task forces, and other collaborative forums
Supports the development and implementation of clinical policies, procedures, and protocols. Participates in marketing initiatives and maintains relationships with referral sources. Leads or coordinates special projects and community engagement events as assigned
Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information
Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service

Qualification

Clinical KnowledgePerformance ManagementQuality ImprovementLeadershipHealthcare AdministrationData InterpretationCommunication SkillsCustomer ServiceProgram DevelopmentSoftware ProficiencyTeam CollaborationTime ManagementMentoringInterdepartmental Collaboration

Required

Bachelor's degree in Healthcare Administration, or a related field, or significant experience required
Graduate of an accredited program in Physical Therapy, Occupational Therapy, Nursing, Recreational Therapy, or Speech-Language Pathology. Graduates of accredited PTA or COTA programs will also be considered
Current licensure or eligibility for licensure in the State of service in the relevant clinical discipline
Current CPR certification in accordance with departmental and program protocols
Minimum of four (4) years of professional experience in a clinical rehabilitation setting
Demonstrated expertise in a specific diagnostic area of rehabilitation (e.g., neuro, ortho, pediatrics, geriatrics)
Strong leadership capabilities with experience supervising students, clinical staff, or interdisciplinary teams
Effective decision-making skills with the ability to manage complex clinical and operational situations
Excellent time management and organizational skills, with the ability to prioritize and manage multiple responsibilities
Exceptional verbal and written communication skills, with the ability to interact effectively with patients, families, and healthcare professionals
Proficient in data interpretation, reporting, and presentation to support program development and performance improvement
Competency in using information systems and technology to support clinical and administrative functions

Preferred

Master's degree in related field preferred
A minimum of two years of relevant clinical experience required and direct supervision of clinical staff preferred
Experience with government reimbursement systems and other regulatory bodies related to service line
Demonstrates competence in relevant software and hardware required to meet job responsibilities

Benefits

Health
Dental
Vision
Life
403b
PTO

Company

Mary Free Bed Rehabilitation Hospital

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Mary Free Bed Rehabilitation Hospital is a rehabilitation system that provides doctors and rehab professionals has cared for patients.

Funding

Current Stage
Late Stage
Total Funding
$3M
2023-01-07Grant· $3M

Leadership Team

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Kent Riddle
CEO
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Ryan Podvin
Chief Financial Officer
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Company data provided by crunchbase