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USAJOBS · 1 month ago

Cemetery Administration Specialist

Phoenix, Arizona, USA

Full-time

Onsite

Entry, Mid Level

$52K/yr - $68K/yr

1+ years exp

The National Memorial Cemetery of Arizona is seeking a Cemetery Administration Specialist in Phoenix, Arizona. This role involves monitoring committal services, representing the cemetery at events, and performing various administrative duties to support cemetery operations.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Monitor committal services for compliance with the National Cemetery Administration (NCA) standards

Represent the cemetery and NCA at committal services and outreach events, answering questions and providing information to Veterans regarding memorial benefits

Perform a wide variety of administrative duties in support of cemetery operations, working with the Administrative Officer and/or Cemetery Administrator

Investigate and determine eligibility for interment activities of the National Cemetery

Perform clerical office automation and typing duties in support of administration and interment activities

Act as a clearing point for problems that arise regarding eligibility for burial and related inquiries

Perform public outreach as needed

Qualification

Cemetery AdministrationCustomer ServiceData GatheringMicrosoft OfficeTypingSelf-ManagementCommunicationCritical Thinking

Required

Applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education

Must have the ability to type at least 40 words per minute

Must possess and maintain a valid state driver's license

To qualify for this position, applicants must meet all specialized experience and time in grade requirements within 45 days of the closing date of this announcement, 12/22/2025

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement

For a GS-07 position you must have served 52 weeks at the GS-05

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials

Experience: You must have at least one year of specialized experience at the next lower grade level (GS-05) or equivalent

Specialized experience includes experience such as, but not limited to: gathering data, coordinating meetings, establishing and maintaining an efficient filing system, using computer software (i.e. Microsoft Word, Excel, Outlook, Teams, etc.) to generate a variety of reports, meeting internal and external customer needs and establishing priorities and meeting deadlines, serving as the clearing point for issues or problems that arise, skill in communicating with the public under stressful situations, and handling conflicts and problems with customers constructively and appropriately

Education: Applicants may substitute education for specialized experience. To qualify based on education for this grade level you must have successful completion of 1 full year of graduate level education from an accredited college or university

Such education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR a Bachelor's degree with Superior Academic Achievement (SAA): SAA is defined as (1) cumulative GPA of 3.0 or higher out of a possible 4.0 for all completed undergraduate courses, or those completed in the last 2 years of undergraduate study; (2) GPA of 3.5 or higher out of a possible 4.0 for all courses in your major field of study, or those courses in your major completed in the last two years; (3) Rank in the upper one-third of your class in the college, university, or major subdivision or (4) Membership in a national honor society (other than freshmen honor societies)

Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate level education (beyond 4 years of undergraduate level education earned)

Selected applicants will be required to complete an online onboarding process

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest