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MUSC Health · 1 month ago

UNIV-Administrative Coordinator I-Department of Urology

Charleston

Full-time

Onsite

Mid Level

4+ years exp

The Medical University of South Carolina is a leading healthcare institution seeking an Administrative Coordinator I for their Department of Urology. This role involves providing comprehensive administrative support to clinical providers, managing patient surgeries, and coordinating outpatient appointments in a fast-paced clinical environment.

Health CareHospitalMedical

Responsibilities

Coordinating clinic flow for all departmental outpatient and telemedicine appointments to include out-of-state patients

Maximizes utilization of clinic appointments by monitoring clinic schedules in advance to ensure proper scheduling

All other administrative functions as required to support the departmental ambulatory clinic activities, which includes doctors, mid-level provides, fellows, and residents

Schedules urgent hospital follow-up appointments, new and add on clinics, and last-minute scheduling changes due to unforeseen clinic closures

Provides concierge services for out of state patients

Attends and supports provider in clinic several times a week

Sends correspondence for no show appointments/cancellations. Calls patients for no shows with urgent diagnoses

Manage all patient surgeries including, but not limited to, scheduling OR, documentation and patient education using all associated specialized computer systems

Continuously monitors Epic inbox/emails/texts throughout day for surgical cases to be scheduled, verifies surgeons scheduled OR dates and maintains and updates their Outlook calendar

Coordinates with other department/services to schedule complex combo cases with multiple providers

Informs patients of surgery workup and other ancillary appointments

Maintains all data regarding future cases, equipment needs, referring physician's and operating room scheduling data

Notifies appropriate faculty and administrative assistant(s) of OR availability when OR time has been released by any of the department surgeons

Updates and/or maintain CV via FAIR/ Interfolio

Manages Outlook calendar

Schedules administrative appointments and meetings to correlate with clinic schedule, submits leave requests, coordinates air fare/hotel/ground transportation for conferences, and schedules depositions and talks

Attend departmental meetings and UMA/MUSC sponsored meetings/events or training sessions

Complete all required training elements as well as updates within the time designed

Other duties as assigned by physician or supervisor (i.e., providing back up to other administrative staff)

Qualification

Administrative supportSchedulingCommunicationEpic/SolarityPatient coordinationOrganizational skillsTeam collaborationProblem-solving

Required

A high school diploma or equivalent and three years minimum administrative/clerical experience required

Demonstrate ability to work in a fast-paced environment, organize and prioritize work, provide excellent verbal and written communication, interact tactfully with patients, family members, clinical staff, and others; and establish and maintain effective relationships

A high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor's degree and two years' experience in business management, public administration or administrative services

Company

MUSC Health

MUSC Health provides health-care services through its patient- and family-centered care, education, research, and various partnerships. It is a sub-organization of Medical University of South Carolina.

Founded in 1824

Charleston, South Carolina, USA

10001+ employees