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Macy's · 4 weeks ago

Manager, Operations, Sun-Wed Night Shift

16575 West Commerce Drive, Goodyear, AZ, 85338, US

Full-time

Onsite

Mid Level

$66K/yr - $109K/yr

Macy's is a storied company that has captivated America for over 160 years. The Manager, Operations is responsible for overseeing the daily management of a distribution department, ensuring that operational goals are met while fostering a high-performing team.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Responsibilities

Oversee a department in our distribution facility with a focus on meeting or surpassing goals and targets

Builds high performing teams by providing guidance and support for all hourly colleagues

Generate reports for management to keep them informed on key metrics

Ensure that various departments excel in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution of plans

Conduct presentations to senior management as needed

Continuously analyze work processes to identify optimization opportunities and implement improvements

Cultivate a work culture dedicated to superior customer service and success

Collaborate with peers to ensure clear communication and effective handoffs between shifts, maintaining operational efficiency

Establish and maintain procedures and metrics to guarantee customer satisfaction levels are achieved

Manage all aspects of inventory control

Review analyses of activities, costs, operations, and forecast data to assess department progress toward stated goals and objectives

Create a safe work environment for staff, including the development and enforcement of Safe/Smart work practices and compliance with safety programs

Collaborate with IT as a user for systems development and refinement to enhance operations, productivity, and service levels

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

In addition to the essential duties mentioned above, other duties may be assigned

Qualification

Analytical skillsLeadershipCommunication skillsBusiness acumenInterpersonal skills

Required

Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply

This position requires heavy lifting, constant moving, standing, and reaching with arms and hands

Requires prolonged periods of standing/walking around the facility or department, lifting at least 50 lbs

Stooping, kneeling, crouching, and climbing ladders may be required

May involve reaching above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Ability to work a flexible schedule, including days, evenings, weekends, holidays

Benefits

Comprehensive health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

Tuition reimbursement

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)