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Citi · 1 month ago

Document Support Specialist

5800 SOUTH CORPORATE PLACE

Full-time

Onsite

New Grad, Entry Level

$37K/yr - $44K/yr

Citi is a leading global bank that provides a wide range of financial services. The Document Support Specialist role involves performing basic assignments under direct supervision, ensuring the accuracy and completeness of documents, and providing administrative support within the organization.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Verify receipt of all documents received and check for accuracy and completeness

Records duties include archiving/storage, retrieval, and reconciling documents as received

Imaging duties include setup, document preparation and scanning documents into database and returning electronic files to appropriate business lines

Resolves moderately complex issues and escalate as required

May support one or two business lines in a single system or multiple portfolios (records retention)

Prepares documents for review, follows up with clients and modifies contracts within established procedures while meeting quality standards

Monitor daily work lists and queues to process work within set time constraints

Produces simple loan/trade documents upon request

Interacts with legal institutions and dealers/customers to complete work requirements

Sort and prep incoming documents to be imaged

Process information - compiles, code, categorize, calculate, and verify information or data

Administrative Support -photocopying, sorting and distributing mail

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualification

Computer skillsVerbal communication skillsWritten communication skillsOrganizational skillsAttention to detailMath skillsMulti-taskingOffice equipment usage

Required

Must be able to lift 50 to 70 pounds consistently

Ability to use a variety of office equipment (phone, fax, copier, computer, scanners)

Intermediate computer, math and data skills

Ability to follow established procedures to complete moderately complex assignments

Consistently demonstrates clear and concise verbal and written communication skills - involves interactions with internal and external customers

Maintains organizational skills - proven ability to multi-task prioritize work, pay attention to detail

High School diploma or equivalent

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)