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PPRO · 2 hours ago

Account Manager

Chicago, IL

Full-time

Onsite

Mid Level

3+ years exp

PPRO is a company dedicated to simplifying access to local payment methods and enabling global commerce. They are seeking a highly motivated and experienced Account Manager responsible for managing and growing revenue within their existing customer base, while building strong relationships with key stakeholders.

BillingFinanceFinancial ServicesFinTechPayments

Responsibilities

Manage a portfolio of strategic client relationships, driving new commercial opportunities with key decision-makers and influencers

Act as a trusted advisor who understands clients' payment needs and uses PPRO's solutions to help their business grow

Behave as a role-model within the Commercial team, sharing best-practise and insights to upskill colleagues

Develop and execute account plans to grow revenue and portfolio share

Identify and pursue cross-selling and upselling opportunities

Manage contract negotiations and renewals

Ensure customer satisfaction and retention

Analyse and report on account performance and market trends

Develop and implement strategies to mitigate risk and increase customer loyalty

Collaborate with cross-functional teams to deliver on customer needs and objectives

Qualification

Payments experienceRelationship managementCommercial acumenContract negotiationsAnalytical skillsCommunication skillsInterpersonal skillsTeamworkProblem-solvingAdaptability

Required

3yrs + payments experience in account management, partnerships and or sales

Ability to build and maintain strong relationships with enterprise customers and internal stakeholders

Proven track record of achieving revenue targets and growing portfolio share

Strong business acumen and analytical skills

Excellent communication and interpersonal skills

Experience managing complex contract negotiations and renewals

Ability to work independently and as part of a team in a fast-paced environment

Preferred

A passion for challenging the status quo and driving positive change: We appreciate individuals who proactively seek better ways of doing things

Excellent communication skills: You thrive in international environments and can connect with people from diverse backgrounds and cultures

Experience in the technology or software industry is a plus

Benefits

Learning and Development - We offer a 700 USD annual budget to support your professional growth—because investing in your development benefits us all.

Insurance - we want our employees to benefit from various insurances including medical insurance (health, dental and vision), disability insurance, life insurance, and travel insurance.

Savings - We want our employees to be able to invest a portion of their wages and contribute to their savings- our Health Savings Account (HSA) and our 401k plan can help you lower your taxes, pay for health care more easily and even save for retirement.

Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet.

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.