AmTrust Financial Services, Inc. · 3 hours ago
Claims Assistant I
Responsibilities
Performs general maintenance /data entry in the claim files
Receives and/or returns telephone calls from providers and or claimants
Generate letters from system/templates
Schedule medical appointments for claimants
Forward medical records
Coordinate and handle mailing requests to include, but not limited to, standard, overnights and certified/return receipts
Submit referrals for various vendors
Performs other functional duties as assigned
Whether directly or indirectly interacting with customers, ensures quality and timely service is provided to all
Develop some critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues
Demonstrates ability to learn technical processes and learn from mistakes to deliver a quality product to stakeholders and business partners
Perform tasks assigned with an acceptable error rate., meeting the SLA rate
Establishes and maintains effective relationships with customers, gains their respect and trust
Adhere to any compliance changes as directed by your supervisor
Performs other functionally related duties as assigned
May be required to work overtime as assigned
Qualification
Required
High School diploma
Ability to take direction and make sound business decisions
Self-motivated and detail oriented
Ability to adapt to a changing environment
Professional telephone demeanor and good oral and written communication skills
Ability to work well under pressure and multi-task in a fast-paced environment
Basic understanding of business technology including Excel
Ability to work both independently and in a team environment
Preferred
Some college
Prior experience in a claims department or related experience
Benefits
Medical & Dental Plans
Life Insurance, including eligible spouses & children
Health Care Flexible Spending
Dependent Care
401k Savings Plans
Paid Time Off
Company
AmTrust Financial Services, Inc.
AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company.
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-11-13IPO
Leadership Team
Recent News
2025-11-07
2025-11-05
Company data provided by crunchbase