Claims Assistant I jobs in United States
cer-icon
Apply on Employer Site
company-logo

AmTrust Financial Services, Inc. · 3 hours ago

Claims Assistant I

AmTrust Financial Services, Inc. is a company focused on providing insurance solutions. They are seeking a Claims Assistant I to support Claim Adjusters and perform various administrative tasks while learning about the claims process.

FinanceFinancial ServicesInsurance
Hiring Manager
Amelia Dyer
linkedin

Responsibilities

Performs general maintenance /data entry in the claim files
Receives and/or returns telephone calls from providers and or claimants
Generate letters from system/templates
Schedule medical appointments for claimants
Forward medical records
Coordinate and handle mailing requests to include, but not limited to, standard, overnights and certified/return receipts
Submit referrals for various vendors
Performs other functional duties as assigned
Whether directly or indirectly interacting with customers, ensures quality and timely service is provided to all
Develop some critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues
Demonstrates ability to learn technical processes and learn from mistakes to deliver a quality product to stakeholders and business partners
Perform tasks assigned with an acceptable error rate., meeting the SLA rate
Establishes and maintains effective relationships with customers, gains their respect and trust
Adhere to any compliance changes as directed by your supervisor
Performs other functionally related duties as assigned
May be required to work overtime as assigned

Qualification

Business technology understandingDetail orientedCommunication skillsMulti-taskPressure handlingSelf-motivatedAdaptTeamwork

Required

High School diploma
Ability to take direction and make sound business decisions
Self-motivated and detail oriented
Ability to adapt to a changing environment
Professional telephone demeanor and good oral and written communication skills
Ability to work well under pressure and multi-task in a fast-paced environment
Basic understanding of business technology including Excel
Ability to work both independently and in a team environment

Preferred

Some college
Prior experience in a claims department or related experience

Benefits

Medical & Dental Plans
Life Insurance, including eligible spouses & children
Health Care Flexible Spending
Dependent Care
401k Savings Plans
Paid Time Off

Company

AmTrust Financial Services, Inc.

company-logo
AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company.

Funding

Current Stage
Public Company
Total Funding
unknown
2006-11-13IPO

Leadership Team

D
Daniel Pacicco
Executive Vice President, Chief Financial Officer
linkedin
leader-logo
Carl Canales
Executive Vice President - North American Field Operations
linkedin
Company data provided by crunchbase