Humana · 1 month ago
Branch Coordinator Home Health
United States
Full-time
Remote
Entry Level
$39K/yr - $49K/yr
2+ years expHumana is a leading healthcare company focused on whole-person health. The Branch Coordinator role involves providing clerical support for the branch medical records and billing department, managing communication systems, and overseeing supplies and accounts payables.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Prepare patient assessment packets, including admission, recertification, and post hospital packets
Process signed and unsigned orders and 485s
Follow up on the Order Tracking Report weekly and according to Order procedure. Reprocess unsigned orders at end of episode as task appears on action screen
Date stamp all received documents, except SOC paperwork and paper visit notes, to be scanned into the client chart. Scanning should be completed within 24 hours of stamp date
Fax the discharge / transfer summary / episode detail summary and Case Conference / 60 Day summary to the physician as task appears on the action screen
Copy documentation and assist with ADR preparation
Update HCHB and computer programs as appropriate
Complete End of Period claim workflow as part of Billing Specialist responsibilities. This includes confirming all orders are signed appropriately and coordinating with the administrative team at the branch to ensure other billing requirements are satisfied to release claims timely
Adhere to and participate in Agency’s mandatory HIPAA / Privacy Program and Employee Compliance Program
Read and adhere to all Agency Policies and Procedures and follow Employee Handbook Guidelines
Managing all incoming telephone calls in a professional manner including:
Screen and route calls to the appropriate agency staff
Maintenance and administration of the phone system including:
Adding / revising voice mail boxes
Managing accurate employee phone roster
Process incoming and outgoing mail
Manage and order office supplies (including agency specific forms) as needed
Manage, order, and distribute medical supplies as needed
Assist BD with EOE billing tasks
Manage and process all accounts payable including routing to appropriate corporate department as needed
Qualification
Required
Must understand the issues related to the delivery of home health and hospice services and be able to problem solve effectively
Must possess knowledge of Medicare guidelines governing home health and hospice agencies
Must have exceptional customer service skills and be able to communicate well with referral sources, patients, family members, and agency employees
Must be organized, detail-oriented, and possess effective communication skills both orally and in writing
The ability to communicate with a diversity of individuals is required
Must have a high school diploma or equivalent, typing, clerical skills, and be competent with computers
Must possess a minimum of two years' experience in the health care industry and one year experience in home health
Preferred
Six months medical records experience in a clinic, hospital, or home health setting (preferred)
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-09
2026-01-07
2026-01-06
Company data provided by crunchbase