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Ensora Health · 5 days ago

UX Architect

United States

Full-time

Remote

Senior Level

6+ years exp

Ensora Health is the leading provider of software and services for mental and behavioral health therapists. They are seeking a visionary UX Architect to lead the design and integration of user-facing AI experiences across their platform, focusing on creating intuitive and impactful AI-driven experiences for mental health care providers.

Electronic Health Record (EHR)Health CareSoftware

Responsibilities

Shape AI UX Strategy: Define the vision for AI-powered features, including conversational interfaces, agentic workflows, and multimodal interactions

Integrate Design Systems: Develop and maintain design standards for AI components within our platform’s UX framework

Lead Research & Testing: Conduct usability studies and gather feedback to optimize AI-driven interactions for clarity, trust, and accessibility

Collaborate Across Teams: Partner with product managers, engineers, and data scientists to align AI capabilities with user needs and business goals

Champion Ethical AI: Ensure transparency, explainability, and compliance in all AI-driven user experiences

Prototype & Validate: Create interactive prototypes for AI features and validate them through iterative testing

Drive Consistency: Ensure AI integration is consistent across multiple products and touchpoints

Qualification

AI UX ExpertiseUser ResearchPrototyping ToolsFigmaSketchHealthcare UXAI EthicsAccessibility StandardsCollaboration

Required

Bachelor's or Master's in Human-Computer Interaction (HCI), UX Design, or related field

6+ years in UX design, with at least 2 years focused on AI/ML-driven product experiences

Familiarity with designing for LLM-based interfaces, chatbots, and agentic systems

Proficiency in Figma, Sketch, or similar design tools; experience with prototyping tools for conversational UX

Strong background in user research, usability testing, and data-driven design decisions

Ability to work closely with technical teams and translate complex AI concepts into intuitive user experiences

Preferred

Experience in healthcare UX or regulated industries

Knowledge of AI ethics, responsible design principles, and accessibility standards

Familiarity with voice interfaces, multimodal UX, and adaptive UI patterns

Contributions to UX communities or AI design research

Company

Ensora Health

Glassdoor2.9

Ensora Health is the leading provider of software and services for mental, behavioral, and rehabilitative health therapists, trusted by over 200,000 individual providers and more than 28,000 practices.

Founded in 2013

Birmingham, Alabama, USA

201-500 employees