NEOGOV · 1 month ago
Student Accounts Representative
Bangor, ME
Full-time
Onsite
Mid Level
$18.96/hr - $22.55/hr
3+ years expHusson University is a higher education institution seeking a Student Accounts Representative. The representative will manage student financial accounts, handle billing and payment inquiries, and provide exceptional customer service to students and university stakeholders.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
General office duties included but not limited to answering phone calls, greeting customers, filing, etc
Handles payments that come into the University either by cash, check, credit card or electronic fund transfers
Issues receipts, refunds and change due to customers
Responsible for all cash flow from dining, including cash drawer management, verifying sales against receipts and daily reconciliation
Coordinates and manages the current semester payment plan through Nelnet Campus Commerce
Verifies cash draw nightly and prepares bank deposits and/or replenishments
Assists students electing to use financial aid with the appropriate application process and conducts on-going follow-up with students and Financial Aid to resolve issues which could result in disbursement delays
Help facilitate financial clearance among resident and commuters
Prepare financial worksheets for students/families
Monitors student accounts and communicates with students to resolve outstanding balances
Maintain clean and orderly front desk area
Qualification
Required
Associate degree in Business/Accounting or related field required
Ability to manage and prioritize tasks, meet deadlines, and oversee major projects from development to completion independently or as a team
Excellent communication (written and oral), organizational, and attention to detail skills
Ability to act with discretion and maintain confidentiality regarding student accounts
Student-oriented and customer service-focused, with a demonstrated commitment to quality customer service strategies and diversity
Preferred
3-5 years of related business experience, in higher education setting preferred (cashiering/accounting/collections/financial aid processes)
Benefits
Comprehensive benefits package
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase