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Vista · 4 hours ago

Flight Support Agent

Columbus, OH

Full-time

Onsite

New Grad, Entry Level

Vista is a service provider to all operating partners within the Vista group, offering flight preparation services. The Flight Support Agent will manage operational logistics and ground services for flights while ensuring efficient communication and coordination among various stakeholders.

AerospaceAir TransportationTravel

Responsibilities

Maintaining and updating Global View platform – Vista’s proprietary Operations systems, to guarantee smooth communication with partner AOC`s Tactical team, Sales and Client Services

Arranging Ground Handling services, airport slots, and fuel for all flights as required by established procedures

Liaising with external providers (handling agents, FBOs, fuel suppliers, Civil Aviation Authorities, customs, etc.) concerning any ground services arrangements or operational requirements

Requesting overflight and landing permits for all flights as required by established procedures

Submitting flight, crew and passenger information to customs and border agencies

Provide the most accurate and actual information on the status of flights during the planning stage (e.g. flight times, fuel stop locations and potential issues en-route)

Liaise and coordinate directly with the operating partners’ Tactical Controllers on the status of the preparation and communicate all discrepancies and any non-standard preparation on a timely manner

Ensure that all the above is fulfilled efficiently, always within safety boundaries and with the client’s satisfaction in mind at all times