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Arealytics · 1 month ago

Inside Sales Business Development Representative (2)

United States

Full-time

Remote

Entry Level

2+ years exp

Arealytics is a company focused on business development within the sales organization. The Inside Sales Business Development Representative is responsible for identifying and contacting new business opportunities, qualifying leads, and scheduling meetings to support the sales team.

Information Technology

Responsibilities

Make outbound calls to potential and existing customers by telephone and email to qualify leads and establish qualified online or in-person meetings for the sales team

Schedule time for the Business Development team to demo products to qualified customers

Work with existing clients across the Commercial Real Estate sector to set follow-up meetings resulting in customer retention and adoption of services

Provide client feedback to the Head of Inside Sales with insights relating to the technology platform to develop and plan future product releases that will increase overall client adoption and customer success, as needed

Share details about content quality, needs and information requests from clients

Achieve call targets set by the company as outlined in the Inside Sales Incentive Compensation plan

Qualify sales prospects by prioritizing calls, making sufficient attempts to make contact, follow company protocols for making contact, documenting the activity in the CRM and report to management to ensure we connect with our key clients and potential clients

Use company tools, technology and presentation requirements during calls with prospects

Provide feedback to the team about changes that may need to take place based on continuous feedback and market conditions specific to the vertical that they observe

Handles inbound calls to convert calls into meetings

Overcome technical and business objections of prospective customers

Prospect research – using all available company databases of qualified industry professionals and other industry resources; follow a documented process that we define with you to qualify leads, gather all possible information about each prospect and use this to update the CRM in a consistent way

CRM Management support – [Inside Sales] Business Development Reps can be teamed up with Sales Director(s) to help ensure all calls are logged in the CRM for team communication alignment, manage calendars, capture activities so they report correctly in the pipeline, and log future activities required for each opportunity in the CRM

Pipeline management – Business Development team members review the upcoming pipeline with their team to determine what steps could help push the client forward as well as ensuring that the stages in the CRM are current for accurate reporting to management

Appointment Setting, Confirmation, Rescheduling – Business Development team members prioritize and select key lead lists that have been approved and facilitate meetings with key clients for their team, as well as setting up the next meeting [when needed], move a meeting, or seek a follow up call time that can work for both sides. Appointments should be confirmed twice: 48-72 hours in advance of the meeting, and the day of the meeting

Business Development coordinates customer training with key clients to ensure that they are able to utilize the service to perform analytics, market reviews and research to increase their success and adoption

Qualification

Cold callingCRM managementSales experienceMS Office proficiencyCustomer serviceInterpersonal skillsOrganizational skillsPresentation skillsEffective communication