HighlightTA · 3 days ago
Principal Product Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
6+ years expHighlightTA is the on-demand talent team for Q4, a company that provides an AI-driven IR Ops Platform for public companies. The Principal Product Manager will drive product strategy and execution for the IR Web product, leading cross-functional teams to deliver measurable business outcomes while enhancing customer experience through AI automation.
Human Resources
Responsibilities
Execute and evolve the IR Web product roadmap in partnership with product leadership, balancing customer needs, business objectives, and technical feasibility
Drive product prioritization using data from customer usage, support tickets, service operations, competitive intelligence, and market insights
Define product success metrics and KPIs: adoption rates, implementation efficiency, customer satisfaction scores, platform usage patterns
Identify opportunities to expand IR Web capabilities and compatibility across Q4's diverse customer segments
Lead discovery processes to validate customer problems and solution approaches before committing engineering resources
Evolve and expand Q4's integrated AI capabilities to streamline customer workflows and reduce manual effort
Build compelling business cases and investment proposals to secure resources and executive buy-in for key initiatives
Drive significant growth in adoption of the IR Web platform by aligning with GTM teams to deliver compelling value propositions
Collaborate with GTM teams to translate product capabilities into customer-facing messaging and sales enablement materials
Understand P&L dynamics and make trade-off decisions that balance customer value with business sustainability
Lead 1-2 product squads through complex initiatives with strong influence skills, driving alignment and results without direct authority
Partner with Engineering and Design to deliver scalable, high-quality solutions on aggressive timelines
Collaborate with Operations teams to transform service-led processes into product-led, self-service experiences
Track and communicate business impact metrics: revenue influence, win rates, customer retention, and operational cost savings
Champion a “whole product” approach—covering not just software, but also services, packaging, pricing models, and business performance
Qualification
Required
6+ years of product management experience in SaaS platforms with a proven track record of driving adoption and measurable business outcomes at scale
Demonstrated ability to shape product vision, influence cross-functional stakeholders without authority, and deliver complex initiatives
Strong business acumen with experience building effective business cases, and prioritizing business outcomes
Proven ability to influence without authority and drive results through cross-functional collaboration
Exceptional communication skills across all levels - from engineers to C-suite executives
High energy, self-driven, and comfortable operating with ambiguity in fast-paced environments
Experience applying whole product design approaches that transform service operations into scalable product solutions
Data-driven decision maker who can translate insights derived from large data sets into product priorities
Preferred
Experience with AI/automation integration in enterprise products
Experience with web technologies
Experience with content management systems
Experience with accessibility standards
Benefits
Flexible benefit plans, wellness, lifestyle and parental leave top-up if you have a growing family
Flexible paid time off and benefit program, retirement plans, 30-day work-from-anywhere program, and a flexible work environment
Learning allowance, mentorship, leadership forums, and gig programs
Company
HighlightTA
At HighlightTA, we simplify hiring by embedding talent partners into your team, leading recruitment projects, or managing your entire talent function.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase