Atlan · 9 hours ago
VP, Professional Services
United States
Full-time
Remote
Director/Executive
10+ years expAtlan is a pioneering company focused on transforming data chaos into clarity through its active metadata platform. The Head of Professional Services will lead a team to build and scale high-quality solutions delivery, while driving innovation and aligning services with customer outcomes.
Big DataData GovernanceInformation TechnologySoftware
Responsibilities
Elevate our technical services talent—mentoring Solution Architects and Consultants to deliver with ownership and excellence
Lead the transition from over-servicing to packaged, paid, and value-led service offerings
Build a scalable delivery engine for advisory, and technical solutioning
Establish systems to track PS revenue, utilization, and delivery health
Act as an executive sponsor for key accounts and unblock escalations with empathy and urgency
Build deep partnerships across Customer Success, Sales, Product, and GTM Ops to align services delivery with company priorities
Drive Atlan’s AI-native vision by reimagining how services and forward-deployed engineers enable our platform to scale with context
Define and evolve the professional services vision and roadmap aligned to Atlan’s growth trajectory and AI product evolution
Build service offerings that are scalable, priced right, and deeply aligned with customer outcomes
Own the PS revenue number, utilization %, and team capacity planning
Ensure high-quality implementations across all segments—from fast-moving Growth teams to the most complex Enterprises
Guide technical solutioning, API-based integrations, custom builds, and architectural decisions
Maintain a rigorous bar for delivery quality, timeliness, and measurable impact
Manage a global team of ~25 Solution Architects and Consultants with clear roles, paths, and performance expectations
Drive technical upskilling, knowledge sharing, and AI-readiness within the team
Set the cultural tone of high ownership, customer empathy, and continuous improvement
Establish systems and processes for project tracking, utilization, delivery forecasting, and headcount planning
Collaborate with GTM Ops on tool adoption (e.g., Jira for PS tracking, metrics dashboards, time allocation)
Drive operational rigor and scale as the team grows
Qualification
Required
10+ years of experience in professional services, technical consulting, or forward-deployed engineering—with at least 5 years in a leadership role
Come from a data, infra, developer tools, or platform SaaS background
Fluent in solutioning, architecture reviews, APIs, and integration challenges
Thrive in fast-moving environments where 0→1 systems and offerings need to be built from scratch
Successfully owned a P&L or services revenue number
Can context-switch between customer conversations, executive strategy, and process design
Lead from the front—whether it's on a tough call, a hiring loop, or a product sync
Benefits
Ownership from Day One: Whether you're an intern or a full-time teammate, you’ll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry.
Limitless Opportunities: At Atlan, your growth has no boundaries. If you’re ready to take initiative, the sky’s the limit.
A Global Data Community: We’re deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities.
Company
Atlan
Atlan is an active metadata platform crafted for data teams that integrates metadata from diverse sources.
201-500 employees
H1B Sponsorship
Atlan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (7)
2023 (2)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$201.5MKey Investors
Salesforce VenturesInsight PartnersWaterBridge Ventures
2024-05-08Series C· $105M
2024-03-19Series B· $27.5M
2022-02-09Series B· $50M
Leadership Team
Prukalpa Sankar
Founder & Co-CEO
Varun Banka
Founder & Co-CEO
Recent News
Business Wire
2025-11-24
2025-11-03
Company data provided by crunchbase