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Citi · 8 hours ago

Infrastructure Technology Lead Analyst, Vice President

Roanoke, TX

Full-time

Onsite

Mid, Senior Level

$126K/yr - $189K/yr

6+ years exp

Citi is a leading global bank with a broad range of financial products and services. The Infrastructure Technology Lead Analyst role involves assisting with LAN/WAN and help desk administration activities, focusing on network maintenance and security while providing strategic direction and project management support.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services

Provide Root Cause Analysis (RCA) post restoration of service

Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks

Provide technical/strategic direction to team members

Review requirement documents, define hardware requirements and update processes and procedures as necessary

Ensure ongoing compliance with regulatory requirements

Responsible for applications dealing with the overall operating system

Conduct project related research

Has the ability to operate with a limited level of direct supervision

Can exercise independence of judgement and autonomy

Acts as SME to senior stakeholders and /or other team members

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualification

Infrastructure deliveryOperational process improvementAnalytical tools developmentFinancial Services experienceTechnical communicationAnalytic skillsDiagnostic skillsEffective written communicationEffective verbal communicationTeam collaboration

Required

6-10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement

Understanding of how specialization within area contributes to the business and of competitors' products and services

Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices

Ability to work with virtual / in-person teams, and work under pressure / to a deadline

Effective written and verbal communication skills

Effective analytic/diagnostic skills

Ability to communicate technical concepts to non-technical audience

Bachelor's/University degree

Preferred

Experience in a Financial Services or large complex and/or global environment preferred

Master's degree preferred

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)