Luminary Hospice · 1 month ago
Business Officer Manager
Novi, MI
Full-time
Onsite
Mid LevelLuminary Hospice is a mission-driven organization that empowers its team members to provide the highest quality support to patients and families during their end-of-life journey. The Business Office Manager is responsible for coordinating all office activities, maintaining patient records, and assisting with direct patient expenditures coordination and billing liaison.
Assisted LivingElder CareHome Health CareMedical
Responsibilities
Maintains confidentiality of patient information
Maintains accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual
Communicates effectively on the telephone with patients, families and staff
Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available
Welcomes and assists all guests
Manages incoming, outgoing and interoffice mail
Performs typing, faxing and coping tasks as requested for various staff persons
Inputs data into computer for billing purposes
Orders and maintains accurate records of medical equipment and supplies
Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Program Director, Clinical Director and/or Administrator
Responsible for gathering and recording staff members’ DSRs
Tracks admission, discharge, certification and re-certification dates on all patients
Responsible for assisting with audits of patient information
Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office
Performs other necessary functions/duties as assigned by the Program Director and/or Administrator
Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Clinical Director and/or Administrator
Qualification
Required
Minimum of high school education
General knowledge of spelling, punctuation, grammar, clinical records and office procedures
Basic knowledge of office machines
Basic knowledge of telephone skills
Aptitude or computer data entry and use of current software systems
Ability to establish and maintain effective working relationships
Ability to meet the public and staff as a positive, friendly and professional representative of the organization
Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently
Personal car for travel and valid driver's license
Carry personal auto liability insurance coverage
Preferred
Preferably with secretarial and computer background
Benefits
Health, dental, and vision insurance
Retirement savings options
More
Company
Luminary Hospice
Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Andrew Hayek
Co-Founder & Board Director
Cory Roberts
Co-Founder and Board Director
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