Floor & Decor · 1 month ago
Process Manager Services & Trade Execution
Atlanta, GA
Full-time
Onsite
Mid Level
4+ years expFloor & Decor is transforming spaces and careers across the country, and they are seeking a Process Manager for Installation Services & Trade Education Execution. This role involves coordinating education events, managing vendor trainings, and collaborating with various teams to enhance customer experience and professional skills.
Home DecorHome ImprovementRetail
Responsibilities
Coordinating 200+ annual education events, including scheduling, registration, logistics, materials, and post-event feedback
Managing vendor-led trainings and specialty programs like the XL Slab Meal & Learn series in partnership with Marketing
Maintaining program calendars, tracking attendance, and updating internal dashboards to monitor effectiveness and ROI
Drafting and distributing communications to align stores, vendors, and internal teams
Responding to field inquiries and troubleshooting program or execution issues in real time
Collaborating cross-functionally with Marketing, Store Operations, E-Commerce, IT, and Analytics to integrate programs seamlessly
Qualification
Required
4+ years of experience in program management, event coordination, or training operations
Proven ability to manage multiple projects simultaneously in a fast-paced environment
Highly organized with strong follow-through and attention to detail
Strong problem-solving skills and ability to troubleshoot issues proactively
Comfort working at both strategic and tactical levels—able to zoom in on details while keeping the big picture in view
Excellent written and verbal communication skills to align multiple stakeholders
Preferred
Retail, construction, or professional services experience preferred
Benefits
401K with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Bonus opportunities & career advancement opportunities at every level
Company
Floor & Decor
Floor & Decor is a high-growth, differentiated, multi-channel specialty retailer of hard surface flooring and related accessories.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-04-26IPO
2010-11-29Acquired
Leadership Team
Bryan Langley
Executive Vice President and Chief Financial Officer
John Adamson
SVP and Chief Information Officer
Recent News
2025-12-26
2025-12-12
2025-11-21
Company data provided by crunchbase