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SSAB · 1 hour ago

Inside Sales Assistant

Montpelier, IA

Full-time

Onsite

New Grad, Entry Level

SSAB is one of the largest North American producers of steel plate and coil, serving many industrial markets. The Sales Assistant works closely with Inside Sales Representatives to assist in order entry and overall departmental activities, ensuring customer needs are fulfilled.

ManufacturingMiningProduct Management

Responsibilities

Responsible for distributing sales documentation such as order acknowledgements, weekly highlights and industry reports

Answers overload telephone calls in support of the Inside Sales group. This includes addressing some simple customer queries such as order status, current delivery lead times, stock availability, etc

Maintains customer order files and scans documents for the sales department

Maintains an up-to-date master database and mailing list

Executes reports and/or types correspondence including claims delinquency reports, sales revenue and tonnage tracking, inventory, order inquiry and others as needed

Assists in compiling claim information and claim entry

Maintains monthly internal usage orders

Maintains calendar / schedules of department members

Coordinates customer tours of mill, including organizing safety equipment, literature, tour approvals, lunches, tour guides, etc

Assists with the organization of customer appreciation events, including coordinating invitations and responses, coordinate with golf course / hotels / venues, prepare nametags, menu, gifts, etc

Develop skills to fill in for Inside Sales Representatives in periodic absences including order status communication, performing inventory searches and order entry

Maintain a schedule of customer plant closures for use by production planning and shipping

Maintain the commercial literature inventory and respond to general inquiries for promotions

Provides mailroom backup for facility as needed

Office presence required

Regular and reliable attendance