BD · 4 weeks ago
Field Service Engineer- North-Central North Carolina (Durham, Greensboro, Winston-Salem)
USA - North Carolina - FIELD
Full-time
Onsite
Entry, Mid Level
$21.60/hr - $33.60/hrBD is one of the largest global medical technology companies in the world, focused on advancing the world of health. The Field Service Engineer will provide technical support, maintenance, and repair services for various instruments and equipment, ensuring exceptional customer service and effective solutions.
Health CareMedical DeviceTechnical Support
Responsibilities
Provide support for installation, maintenance, modification, and repair of mechanical, electromechanical, and software-based instruments. Tasks include installation, repair, calibration, cleaning, and testing of instruments
Build and maintain positive relationships with customers, review solutions, discuss needs, and ensure safe operational conditions
Actively support the sale of service contracts, collaborate with sales representatives and service team members on system configurations, upgrades, installations, and moves. Provide feedback to improve financial performance and generate service revenue
Complete service administration activities promptly, adhering to ISO, FDA, and BD policies
Qualification
Required
Associate's degree or Technical School equivalent
Previous experience in customer service/customer facing roles
Proficient in operating powered drills, screwdrivers, and saws
Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments
Previous experience in installation, calibration, and testing of instruments
Previous experience Troubleshooting and resolving technical issues
Valid state-issued driver's license and able to meet BD's auto safety standards
Preferred
Bachelor of Science in a related field
Strong understanding of mechanical, electromechanical, and software-based instruments
Field Service Engineering and/or Networking/IT System Upgrades experience
Experience in a lab or hospital environment
Familiarity with ISO, FDA, and company policies
Ability to support the sale of service contracts
Experience collaborating with sales representatives and service team members
Experience providing feedback to improve financial performance and generate service revenue
Military experience will be considered on a case-by-case basis
Benefits
Company Car
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
Founded in 1897
10001+ employees
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Richard Byrd
Executive Vice President and President of the BD Interventional Segment
Recent News
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