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MCCi · 4 weeks ago

Senior Sales Operations Specialist

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

MCCi is a premier provider of intelligent business process automation solutions, serving over 2,000 organizations across North America. The Senior Sales Operations Specialist will drive the efficiency and accuracy of the revenue engine, mentor junior team members, and enhance data quality through collaboration with Sales and Leadership.

Business IntelligenceCloud ManagementCloud SecurityCloud StorageConsultingEdTechGovTechProfessional ServicesPublic SafetySoftware

Culture & Values

Responsibilities

Oversee proposal, quote, and contract creation and workflows to ensure timely and accurate delivery

Maintain and optimize sales enablement tools, templates, and documentation

Collaborate with Product and Marketing teams to align messaging, pricing, and go-to-market strategies

Lead training and mentorship to Sales Operations and Sales team members on tools and processes

Lead cross-departmental initiatives to streamline workflows, enhance operational efficiency and assist with investigating errors and other issues

Develop and maintain performance dashboards and tracking to measure sales/sales ops effectiveness

Identify process gaps and lead projects to implement scalable improvements

Act as a trusted liaison between Sales, Marketing, Finance, and Client Success

Ensure seamless communication of contract, pricing, and proposal data across internal systems

Assist in bid responses and cooperative purchasing contracts

Support Sales Operations staff members to ensure all sales operations tasks are handled effectively

Ability to assist Director, as needed

Qualification

Sales Operations experienceMicrosoft Excel proficiencyData analysis toolsCRM experienceRFPBid experienceBusiness acumenSolutions-oriented mindsetLeadership skillsOrganizational skillsCommunication skills

Required

4-6 years' experience in Sales Operations, Sales Enablement, or a related analytical role

Advanced proficiency in Microsoft Excel and data analysis tools

Strong organizational and prioritization skills, with the ability to balance detail orientation with strategic perspective

Exceptional communication and presentation skills across technical and non-technical audiences

Demonstrated leadership ability to manage complex projects and mentor junior team members

Highly organized, detail oriented, adaptable, and capable of managing multiple priorities in a fast-paced environment

Business acumen with understanding of forecasting, revenue recognition, and pricing models

A solutions-oriented mindset, with a track record of driving initiatives that improve accuracy, efficiency, and scalability

Preferred

Bachelor's Degree in Business or Communications preferred, equivalent work experience in lieu of a degree

Power BI preferred

CRM, RFPIO and Connectwise experience a plus

RFP, RFI and bid experience a plus

Sales experience a plus

Company

MCCi

MCCi is an IT services company with expertise in delivering end-to-end Content Services and Intelligent Automation solutions. It is a sub-organization of JustFOIA.

Founded in 2003

Tallahassee, Florida, USA

51-200 employees