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Miami University · 1 month ago

Technical Support and Training Specialist

Mosler Hall

Full-time

Hybrid

Mid Level

$70K/yr - $74K/yr

3+ years exp

Miami University is dedicated to creating engaging digital learning environments and is seeking a Technical Support and Training Specialist. This role involves collaborating with various departments to support educational technologies, offering training for faculty on LMS and instructional tools.

Higher Education

H1B Sponsor Likely

Responsibilities

Support learning technology administration and training; respond to IT ticket requests (regarding the use of LMS)

Design and deliver workshops in support of course development, instruction, and use of the learning management system (LMS)

Work as part of a team, plan faculty development, and support faculty in effectively utilizing technology in teaching

Partner with IT Services, AccessMU, and other key constituents across campus to ensure successful and efficient use of instructional technologies

Qualification

Learning Management SystemsInstructional DesignTraining DeliveryHTMLCSSAPI ExperienceEmerging TechnologiesTeaching ExperienceProject Management

Required

Bachelor's degree in instructional design, informational technology, education, communication, media, or relevant field

Three years of demonstrated experience in building technologically mediated courses, preferably in higher education

Preferred

Master's degree

Experience with learning management systems (LMS), preferably Canvas; familiarity with HTML and CSS

API experience with coding languages such as Python, cURL, or PERL

Teaching experience, whether online, hybrid, or face-to-face

Desired specialties: emerging technologies, project management, advanced-level LMS and technology support

Demonstrated ability to train one-on-one and in a group setting

Company

Miami University

Glassdoor4.1

Strong academics, highly personal instruction, energetic campus life, successful graduates — Miami University sets the standard for public higher education on one of America’s most beautiful campuses.

Founded in 1809

Oxford, Ohio, USA

1001-5000 employees

https://www.miamioh.edu/fsb/academics/entrepreneurship/focus-areas/startup-entrepreneurship/redhawk-launch-accelerator/index.html

H1B Sponsorship

Miami University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (20)

2024 (15)

2023 (24)

2022 (24)

2021 (37)

2020 (21)