NEOGOV · 1 month ago
Information Technology (IT) Business Analyst
Los Angeles, CA
Full-time
Hybrid
Senior Level
$104K/yr - $128K/yr
5+ years expNEOGOV is seeking an Information Technology (IT) Business Analyst who will enhance the quality of IT products and services by translating business needs into IT solutions. The role involves conducting research, analyzing business needs, and implementing technology solutions aligned with the Authority’s strategic initiatives.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Elicits, analyzes, specifies, and validates the business needs of the Authority’s stakeholders
Collaborates with project sponsors to determine project scope and vision
Conducts interviews to gather stakeholder requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
Analyze departmental information systems to ensure maximum system utilization and adherence of the systems to operational and regulatory changes
Manages project resources and budget allocation, creates and manages project schedules and ensures timely completion of projected deadlines
Monitors all aspects of project performance including analysis, testing, feasibility, risk, regulatory compliance assessments and the formulation and development of project plans
Analyze IT business information technology contracts including professional services, license terms, technical support, maintenance, warranty and licensing to adhere services with business needs
Plan, develop, test and implement software programs used for the management of IT resources and services
Analyze total cost of ownership for information system deployments including budget broadcasting and tracking of cost of deliverables for value realization of business process improvements
Analyze IT business systems processes, database and programming requirements to ensure applicability and compliance with current standards and legal requirements
Troubleshoot and resolve complex system, process and data related issues
Develop user training procedures and manuals and provide ongoing system support
Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics
Works with stakeholders and project team to prioritize collected requirements
Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes
Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts
Participates in meetings of purchased solutions to ensure features and functions have been enabled and optimized and in the selection of any requirements documentation software solutions that the organization may opt to use
Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
Develops and utilizes standard templates to accurately and concisely write requirements specifications
Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers and/or the project team
Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted
Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders
Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary
Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood
Provides guidance and/or instruction to junior staff members
May be required to drive a vehicle to remote sites, HACLA events, and other locations to set up Audio/Visual equipment
Perform other related duties as assigned
Qualification
Required
Minimum of (5) five years' experience in information technology with emphasis on business systems analysis; software development for business process automation; technology system design, implementation and testing for business process optimization
Graduation from an accredited college or university with a Bachelor's degree in Information Technology, Computer Science, Business Administration or closely related field
Must possess a valid California class ‘C' driver's license
Knowledge of principles and best practices with budget projections applicable to the implementation and support of business applications; modern office equipment and procedures; laws, regulations, resolutions, and codes applicable to organization's business needs
Ability to maintain knowledge of evolving technology and current business practices and trends; ability to effectively prioritize and execute tasks while under pressure; ability to interpret and understand the organization's goals and objectives; ability to understand business requirements and translating them into specific software requirements; ability to establish and maintain effective working relations; exercise independent judgment in a professional and competent manner; ability to be logical and efficient with acute attention to detail
Excellent analytical, mathematical, and creative problem-solving skills; excellent listening, interpersonal, written, and oral communication skills; highly self-motivated and self-directed with strong customer service orientation abilities
Preferred
Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development preferred
Advanced experience with Microsoft Excel and Microsoft SQL desired
Desirable Qualification: International Institute of Business AnalysisTM (IIBA®) Certifications such as Certified Business Analysis Professional (CBAP®), and/or Certification of Capability in Business AnalysisTM (CCBA®) or similar certification
Benefits
Medical/Dental/Vision Plan
HACLA will provide up to 100% of the CalPERS medical premium rate for Los Angeles, San Bernardino & Ventura Counties Kaiser rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
HACLA will provide 100% of basic Dental HMO rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
HACLA will provide 100% basic Vision coverage for employee only, employee + one dependent, and employee + multiple dependents as applicable
$250 OPT OUT payment is available for employees with a qualifying health plan outside of the employer network.
Employees have the option to choose additional optional insurance such as Dental PPO, Custom Vision, additional medical coverage, and voluntary additional life insurance.
Short-Term Disability/Long-Term Disability/Mandatory Life
HACLA will provide 100% of STD/LTD/Mandatory Life premiums for all eligible employees to maintain the IRS 125 Plan
Pension Plan
HACLA retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years.
For Classic members, the pension formula is 2.7% at 55 with members contributing 8% of their wages towards their retirement.
For PEPRA members, the pension formula is 2% at 62, with members contributing 7.75% of their wages towards their retirement.
CalPERS will make the determination regarding the type of membership for which the eligible employee will qualify.
General Leave/Holidays/PTO
Annual leave accruals vary, depending upon the type of job/position (membership in employee organizational group) and years of service. Length of service increases accrual rates by employee organizational group when service requirements are met.
Newly Hired Annual Accruals: At-Will/Non-Represented accrual per pay period 5.23 hours (17 days annually)
Council of Housing Professionals-Management accrual per pay period 4.15 hours (14 days annually)
Council of Housing Professionals-Administration accrual per pay period 6.78 hours (22 days annually)
Service Employees International Union (Local 721) accrual per pay period 6.78 hours (22 days annually)
Los Angeles County Building and Construction Trades Council accrual per pay period 5.23 hours (17 days annually)
American Federation of State, County and Municipal Employees accrual per pay period 6.78 hours (22 days annually)
14 Observed Holidays: New Year's Eve; New Years Day; Martin Luther King Jr’s Birthday; President's Day; Cesar Chavez Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Veteran’s Day; Thanksgiving Day; Day After Thanksgiving; Christmas Eve, and Christmas Day.
12 Floating Holiday hours annually
Opportunity to earn up to 160 hours of Paid Time Off (PTO) for eligible exempt employees as comp time per calendar year. Employees may cash out up to 160 hours of accrued and unused PTO annually.
Additional Optional Benefits
Pre-Tax Deferred Compensation 457 Plan
Group term life insurance
Flexible Spending Account Options
Tuition Reimbursement Program
Employee Assistance Program
Flexible Work Schedules
Partial Telework Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase