Support Technician I jobs in United States
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GM Financial ยท 1 month ago

Support Technician I

GM Financial is a leader in digital innovation, focusing on AI-powered transformation and advanced technologies. The Support Technician I role involves providing hardware and software support, including installation and maintenance of various devices, while ensuring effective communication between IT staff and business management.

Finance
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Providing hardware and software support, including the installation, configuration and maintenance of desktops, laptops, tablets and peripherals used in the day-to-day operations of the business segments supported
Continually expanding knowledge on current and emerging technologies
Assisting Support Technician II with researching, implementation and documenting proven best practice standards which require communication between technical IT staff, business management and vendors while building positive relationships
Interacting with end users, through direct or remote assistance, or field site visits to provide customer-oriented technical support
Supporting meeting events, training classes and presentations and should have a strong working knowledge of audio visual technologies

Qualification

Hardware supportSoftware supportAudio visual technologiesInstallationConfigurationCustomer-oriented supportCommunication skills

Required

Some College degree level
Experience providing hardware and software support
Installation, configuration and maintenance of desktops, laptops, tablets and peripherals
Ability to expand knowledge on current and emerging technologies
Assist with researching, implementation and documenting best practice standards
Strong communication skills with technical IT staff, business management and vendors
Ability to build positive relationships
Experience interacting with end users for technical support
Ability to provide customer-oriented technical support
Strong working knowledge of audio visual technologies

Company

GM Financial

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GM Financial is the captive finance company and a wholly-owned subsidiary of General Motors Company.

H1B Sponsorship

GM Financial has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (91)
2023 (86)
2022 (81)
2021 (55)
2020 (50)

Funding

Current Stage
Late Stage
Total Funding
unknown
2010-09-29Acquired

Leadership Team

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Katie DeGraaf
Senior Vice President, OnStar Insurance, Product & Telematics
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Ross Reichardt
Chief of Staff; General Motors Insurance
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Company data provided by crunchbase