Quality Assurance Specialist (Learning Content) jobs in United States
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Instinct Resourcing · 1 week ago

Quality Assurance Specialist (Learning Content)

Instinct Resourcing is collaborating with a global professional membership and certification body to find a Quality Assurance Specialist focused on Learning Content. The role involves reviewing and ensuring the accuracy of high-stakes assessment content and preparing materials for upload to the learning management system.

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Growth Opportunities
Hiring Manager
Niamh Woodmass
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Responsibilities

Review exam and learning content to ensure compliance with the organisation’s most up-to-date writing, style, and editorial guidelines
Become fully familiar with internal documentation and rules before making updates
Conduct detailed content reviews and implement required revisions
Identify materials ready for ingestion into the LMS (Canvas)
Prepare associated spreadsheets and documentation for upload (actual upload handled by another team)
Conduct comprehensive quality reviews to validate accuracy, format, and placement of content
Compare LMS output to the original source materials and correct discrepancies
Edit HTML - especially tables, spacing, and layout to ensure correct display
Record changes for secondary internal review
Click through modules, pages, and quizzes to test the full learner experience
Validate the final display, layout, and content
Troubleshoot and fix HTML issues
Escalate any persistent technical or content issues

Qualification

Quality assuranceCanvas LMSHTML editingUser Acceptance TestingAttention to detailProcess-drivenVersion controlManaging multiple modulesCommunicationOrganizational skills

Required

Significant experience in quality assurance / quality review of complex learning or exam materials
Exceptional attention to detail and accuracy - especially with confidential exam content
Strong working knowledge of Canvas or other LMS platforms
Confidence editing HTML, including tables and layout
Ability to spot discrepancies across multiple systems
Excellent written and verbal communication skills across time zones
Highly organised, process-driven, and comfortable using structured workflows and version control
Experience conducting UAT on digital learning materials
Ability to manage multiple modules in parallel and meet tight deadlines
Must use personal mobile device for MFA

Preferred

Background in learning design, assessment development, exam production, or content QA
Experience with metadata, content tagging, and structured documentation
Familiarity with proprietary editorial guidelines
Previous experience with confidential certification or examination content

Company

Instinct Resourcing

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Instinct Resourcing Digital Recruitment Specialists E-Learning, Technology, Transformation and Marketing.

Funding

Current Stage
Early Stage
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