Chain IQ Group AG · 2 days ago
Procurement Sourcing ITO & BPO - Expert
Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. The role focuses on delivering value-add sourcing services to clients, requiring experience in the end-to-end sourcing lifecycle for outsourcing categories including ITO and BPO.
Management Consulting
Responsibilities
Establishing and maintaining strong relationships with business partners with client centricity as a guiding principle
Leading assigned sourcing initiatives (tactical and strategic), which vary in terms of scope and scale for IT related Outsourcing services including subcategories of: Application Development, Production support and maintenance, Testing and Test Automation, and Other Software Development Lifecyle related activities
Conducting market tenders including drafting and launching tool-based RF(x)s and managing the evaluation across a cross-functional team to help clients determine supplier selection
Understanding business requirements in the areas listed above and shaping deals to meet those requirements with a capability to align outsourcing strategies to client organizational goals
Calculating financial baselines, pricing models and future case analysis from client data for use in developing negotiation strategies
Assess, analyze and drive savings opportunities
Negotiating deals to achieve optimal commercial terms
Drafting contracts based on standard terms and conditions (including master agreements, task orders, change orders, amendments, etc.)
Documenting sourcing event workflow and related project admin within client and Chain IQ tools to capture final record closure
Building relationships with key suppliers
Maintaining market awareness for assigned categories and contributing to sourcing area plans including sound understanding and experience of outsourcing trends including; digital transformation, Fintech collaboration, nearshoring, outsourcing, insourcing, risk management
Adhering to the Chain IQ corporate standards, including using the defined sourcing tools and processes in delivery of sourcing initiatives, maintaining and managing contract data quality
Qualification
Required
Bachelor's Degree (or higher)
Proven experience with active contract and commercial sourcing negotiations across the following outsourcing (ITO) subcategories: Application Development, Production support and maintenance, Testing and Test Automation, Other Software Development Lifecycle related activities, IT Professional Services / IT Consulting
Knowledge and application of relevant services models (e.g. co-sourcing, complete sourcing, on-demand, etc.) and understanding of the different types of outsourcing (BPO, KPO etc.)
Proven experience in Business Process related Outsourcing (BPO) services e.g.: Finance and Accounting, Contact Centers, Banking related securities and trade operations, Research and analytics, Presentation/ desktop publishing services, Mortgage and Loan operations, Cards Services, Financial Advisory back-office Services, and other related areas
Advanced skills with Microsoft PowerPoint and Excel and database analytic tools and sourcing systems
Proven capability running multi-million-dollar sourcing projects
Experience with contracts and ability in contract drafting, with limited legal support
Excellent oral and written communication and negotiation skills
Client/stakeholder focus within the corporate environment with the gravitas to influence stakeholders
Ability to manage multiple priorities, often to tight deadlines, and deliver results
Professional team player - committed, motivated and flexible
Benefits
Medical, vision and dental coverage
401(k)
A wide range of paid time off options
Company
Chain IQ Group AG
Chain IQ is a global AI-driven Procurement Service Partner, providing strategic, tactical and operational procurement for its clients.