Apply on Employer Site

UNC Health · 1 month ago

Senior Employee Relations Consultant

Morrisville, NC

Full-time

Hybrid

Mid, Senior Level

$38.17/hr - $54.88/hr

4+ years exp

UNC Health is an inclusive organization with over 40,000 teammates dedicated to improving community health and well-being. The Senior Employee Relations Consultant is responsible for mitigating organizational risk and providing guidance on complex teammate matters, ensuring fair resolutions while balancing business needs with a positive teammate experience.

Addiction TreatmentHealth CareHealth DiagnosticsHospitalNon ProfitWellness

Responsibilities

Investigation and resolution of teammate relations: Maintain a representative caseload involving variety of complex teammate relations issues, including complaints and matters leading to formal grievances. Develop appropriate teammate relations plans and interventions. Effectively investigate claims/charges, review all pertinent facts and information without expanding the scope of the investigation, and advise teammates and managers on the application of policies and procedures to support a timely and satisfactory resolution. Maintain appropriate investigative and case notes within the case management system. Utilize exceptional written communication skills to prepare appropriate documentation for each matter with discoverability in mind

Partner closely with stakeholders to develop comprehensive solutions and proactive strategies for effectively handling sensitive and complex teammate relations matters and addressing organizational trends

Identify trends and root causes for recurring issues, using analytical skills and insights. Use insights to promote proactive and positive teammate relations practices across the organization to enhance the overall teammate experience, manage risk while emphasizing fairness and inclusivity

Interpret and apply a deep understanding of organizational policies, employment law, and regulations to provide advice, guidance, and clarification for teammate relations and performance inquiries

Provides guidance and support to teammates and leaders engaging in the interactive process in association with the disability, pregnancy, and religious/ethical accommodations process. Works directly with the teammate and leader to gather appropriate information to assist with exploring reasonable accommodations. Manage and foster compliant and consistent administration of ADA, PWFA and related processes

Provide expert advice and coaching to leaders and teammates on complex teammate relations matters, project, and initiatives. Partners with HR SMEs, HR Business Partners, managers and teammates to ensure timely resolution of ER cases. Partners with HR Business Partners, Legal, Compliance, Privacy, and another key stakeholder as appropriate

Maintain the confidentiality of information in accordance with applicable policies, laws and regulatory requirements. Monitor and evaluate the effectiveness of employee relations plans, programs and activities. Conduct periodic reviews of HR policies and procedures and recommend updates or changes through the Policy Advisory Committee. Review and coordinate appeals and grievances services as applicable. Participate in the coordination and evaluation of HR training and development programs

Qualification

Employee relations experienceEmployment lawAnalytical skillsProject management skillsCommunication skillsCustomer focusTeamwork skillsProblem-solving skillsAttention to detail