Crisis Text Line · 2 hours ago
Staff Machine Learning Engineer (COLOMBIA ONLY)
United States
Full-time
Remote
Senior Level, Lead/Staff
6+ years expCrisis Text Line is seeking a Staff Machine Learning Engineer to oversee the ML/AI roadmap, from inception to deployment and monitoring. The role involves collaboration with various teams to create operational efficiencies that enhance the organization's impact in supporting people in crisis.
Information TechnologyMessagingNon Profit
Responsibilities
Fully own the model pipeline, from data collection and labeling to deployment and monitoring
Identify product and operational opportunities to build solutions that create efficiencies
Work with Product, Design, and Engineering to bring use cases into production
Establish effective partnerships and collaboration with subject matter experts, including Clinical Supervisors, Learning Experts, and Coaches
Communicate and share model performance and impact in a digestible and accessible way with the rest of the organization
Consider ethics, equity, security, privacy, and confidentiality in all work
Qualification
Required
Fluency In English Is Required
6+ years of experience in the data science space
Theoretical and practical understanding of ML/AI models for both structured and unstructured data
Experience across the model development pipeline, from inception to deployment and monitoring
Proficiency in Python and relevant data and ML/AI libraries
Experience with text as a data source, including knowledge of NLP techniques and associated ML/AI models
Ability to write clean, modular code and work with version control tools
Ability to create project plans that identify tasks, milestones, and deliverables
Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc
Preferred
Experience aligning, evaluating, and deploying LLMs
Experience with the Hugging Face ecosystem and related frameworks (e.g., Transformers)
Company
Crisis Text Line
Crisis Text Line is free, 24/7 emotional support for those in crisis.
201-500 employees
H1B Sponsorship
Crisis Text Line has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$30.8MKey Investors
Face the Fight
2024-09-18Grant
2016-06-15Series B· $23.8M
2015-10-08Series Unknown· $7M
Leadership Team
Dena Trujillo
Interim Chief Executive Officer
Recent News
Crisis Text Line
2025-12-02
2025-10-17
Company data provided by crunchbase