LogicGate · 4 weeks ago
Developer Relations Engineer (API)
United States
Full-time
Remote
Senior Level
$100K/yr - $150K/yr
5+ years expLogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, dedicated to empowering enterprises to manage their risks. The Developer Relations Engineer will serve as an expert on LogicGate’s REST API, assisting customers in building integrations and troubleshooting technical issues.
ComplianceCyber SecurityEnterprise SoftwareRisk ManagementSaaSSoftware
Responsibilities
Become the go-to authority on our API, schemas, data relationships, and webhook/event behavior
Guide customers through:
Authentication
How to call endpoints, and which endpoints to call based on the customer use case
How to structure payloads
How to get the exact data they need
How to push updates into the platform
Provide step-by-step support via email or live calls for external developers building custom integrations
Occasionally perform demos to customers and prospects showcasing Logicgate’s API
Gather feedback from customers and create stories for our Product Team
Review payloads, headers, logs, and webhook events to identify the root cause of issues
Reproduce customer problems by running sample queries and crafting test payloads
Provide clear explanations, fixes, and example working requests
Escalate complex API issues or enhancements to Engineering with concise technical detail
Produce practical developer assets including:
CURL and Python examples
Postman collections
Help Center articles and API release notes
Integration walkthroughs and short video guides
Maintain and improve our API-facing content based on recurring customer questions
Work closely with Engineering to report bugs, propose API improvements, and validate edge cases
Collaborate with Product, Support, and Customer Success to ensure a smooth integration experience for enterprise customers with SLAs
Qualification
Required
5+ years experience supporting developers through API integrations
Deep understanding of REST APIs, JSON format, authentication methods, and webhooks
Ability to read, write, and debug sample code (Python, cURL, or similar)
Strong troubleshooting skills with the ability to quickly analyze payloads, requests, and error responses
Excellent communication skills for explaining technical concepts clearly and confidently
Preferred
Familiarity with Postman, Swagger, JIRA, integration architecture, and SIEM tools like Datadog
Proficiency in written communication platforms such as Zendesk, WordPress, or equivalent tools
Previous experience building integrations to various 3rd party software applications
Benefits
Flexible health and wellness benefits
Generous PTO
Annual Company Holidays
Health Days
Summer Fridays
Access to LinkedIn Learning
Regular People Leader training
Internal Mentorship Program
Paid volunteer hours
Company-wide charitable activities
Company
LogicGate
LogicGate is a technology company that offers cyber risk, controls compliance, and enterprise risk management services.
201-500 employees
H1B Sponsorship
LogicGate has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (7)
2022 (7)
2021 (6)
2020 (14)
Funding
Current Stage
Growth StageTotal Funding
$156.02MKey Investors
Jump CapitalTechstars
2021-07-28Series C· $113M
2020-12-15Series Unknown· $8.75M
2019-12-17Series B· $24.75M
Leadership Team
Matt Kunkel
CEO
Dan Campbell
Co-Founder
Recent News
solutionsreview.com
2025-12-19
solutionsreview.com
2025-12-06
Company data provided by crunchbase