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Pacific Life · 2 months ago

SR Vendor Relations Specialist

Charlotte - NC

Full-time

Onsite

Senior Level

$101K/yr - $124K/yr

6+ years exp

Pacific Life is a company focused on providing for loved ones and planning rewarding retirements. They are seeking a Senior Vendor Relations Specialist to manage vendor relationships and drive performance delivery, ensuring alignment with service level agreements.

FinanceFinancial ServicesInsurance

Comp. & Benefits

Responsibilities

The Global Procurement Solutions- Vendor Management Team partners with Pacific Life’s strategic vendors who manage business processes across all business areas and locations. These vendors include, but not limited to, Third Party Administrators, Platform Owners, Medical Vendors, e-application vendors, IT Support and Development and banking

The Vendor Relations Specialist II builds and maintains strong relationships with our vendors, ensuring their performance aligns with service level agreements, and serving as a key point of contact for moderately complex vendor engagements while supporting VRS I, as needed

Contributes to enhancing our vendor partnerships and optimizing vendor performance through collaborative relationships with internal stakeholders

Qualification

Vendor managementRelationship managementData analysisMicrosoft OfficePurchase OrdersInvoice processingWillingness to learnProblem solving

Required

6-8 years experience in account or vendor management required

Ability to analyze related data for completion of reporting, reconciliation, and problem solving

Strong relationship management experience required

Must be proficient with Microsoft Office products, including Word and Excel

Must be willing to learn, challenge the status quo, and ask for assistance when needed

Preferred

Bachelors degree or equivalent work experience preferred

Prior experience with Purchase Orders and processing invoices is a plus

Prior experience managing vendors/supplier relationships. Experience managing TPAs is a plus

Benefits

Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off

Paid Parental Leave as well as an Adoption Assistance Program

Competitive 401k savings plan with company match and an additional contribution regardless of participation