Navia · 1 month ago
Import Operations Specialist
Navia is a fully integrated freight and logistics company delivering empowered outcomes across all aspects of the supply chain. The Import Operations Specialist will support key accounts through day-to-day operational support, requiring a strong understanding of ocean and air imports and excellent communication skills.
Responsibilities
Processing International Air and Sea shipments via Cargowise, including opening files, issuing documents, tracking and tracing, and billing
Ensure documentation (Pre-Alert,PL,CI,A/N,etc) is accurately processed and released to carrier, broker, governmental agencies, agents, and customers in a timely manner
Destination delivery management from release of goods at terminal/CFS to client’s door
Participates in cross-training necessary to achieve and maintain excellent customer service
Follows key account SOPs and procedures as directed by sales and key account management
Any other duties as directed by management
Hourly role, eligible for overtime as required
Qualification
Required
3-5 years of strong working knowledge of international transportation and logistics (ocean/air/drayage), preferably for a freight forwarder
Intermediate proficiency in supply chain concepts and processes (i.e., incoterms, international supply chain, and/or procurement)
A well-organized self-starter who is highly detail-oriented
Must be capable of communicating and interacting effectively with individuals from various functional areas and diverse backgrounds
Proficient in high-volume data entry with a low error rate, including accurate input and verification of shipment and customs information
Strong attention to detail with proven experience reviewing and validating data before submission to carriers, customs, or customers
Basic proficiency in MS Office suite of products
Intermediate knowledge of Cargowise
Preferred
Multilingual
Prior experience in retail logistics supply chain
Associate or Bachelor's degree in logistics, supply chain, or international business
Cargowise Certified Specialist
Company
Navia
NAVIA offers international logistics management solutions for our clients.
Funding
Current Stage
Growth StageCompany data provided by crunchbase