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Anywhere Real Estate Inc. · 3 hours ago

Post Closing Specialist - San Diego, CA

San Diego, CA

Full-time

Onsite

New Grad, Entry Level

Anywhere Real Estate Inc. is looking for a Post Closing Specialist to enhance the efficiency of their local Escrow Officer teams. The role involves managing post-closing activities, ensuring accuracy in documentation and fund disbursement, and providing exceptional support to Escrow Officers.

Commercial Real EstateInsuranceProperty ManagementReal EstateReal Estate Brokerage

Growth Opportunities

Responsibilities

Review and verify the accuracy of all closing documents

Coordinate with the branch to obtain any missing information or documentation

Verify wire confirmations, certified checks, and confirm that all funds have been received, and files are balanced

Complete Branch Wire Checklist

Initiate all wire requests with the National Wire Desk

Disburse funds according to the closing statement and ensure that all parties receive the correct amounts

Prepare and maintain accurate and complete post-closing files

Process 1099’s

Handle post-closing issues such as stop payments, outstanding checks, and refund issuance

Provide exceptional customer service to all parties involved in the transaction

Act as the main point of contact for Escrow Officers within an assigned market

Identify Escrow Officer needs and take proactive steps to maintain positive experiences, as well as resolve customer complaints and issues in a timely and effective manner

Provide post-closing support with critical escalations

Qualification

Real estate transaction knowledgePost-closing process expertiseSoftware systems navigationCritical thinkingCustomer serviceQuality assuranceOral communicationWritten communicationAdaptabilityBuilding relationships

Required

Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the 'life of a file.'

Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment

People first approach - providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process

Technical - ability to learn and navigate multiple software systems with a high level of competency

Critical Thinking/Problem Solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality

Oral/Written Communication - the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues

Quality Assurance - the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality

Adaptability - the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient

Building Collaborative Relationships - the individual maintains and strengthens partnerships with agents and colleagues while providing information, assistance, and support