Boston Medical Center (BMC) · 1 month ago
Administrative Assistant I, Cardiology Admin
Boston, MA
Full-time
Onsite
Entry Level
$18.78/hr - $27.90/hr
1+ years expBoston Medical Center (BMC) is seeking an Administrative Assistant I for the Cardiology Admin department. The role involves performing various administrative duties to ensure smooth operations, including scheduling appointments, managing patient information, and providing customer service to clients and patients.
Health CareHospitalMedicalNon Profit
Responsibilities
Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards
Performs duties and provides assistance according to policy and procedures, as well as any directives from the Office Manager
Answers all telephone calls in a pleasant manner utilizing the scripted messaging provided by management
Triage calls appropriately taking into consideration the extent of emergency or priority of the call, takes messages, follows through with each message ensuring that the proper physician or staff member has received the information, and provides routine information to callers
Effectively communicate with patient status of appointment and especially should there be any delays in service, and immediately involve management for service recovery to address a patient complaints about service
Prepares the daily schedules for the office, prepares patient charts ensuring that the proper chart has been selected and the appropriate information has been uploaded to the chart (i.e., recent notes, etc.)
Schedules patients' appointments and appropriate testing for patients as directed. Verifies information from patients including demographic and health insurance information. Confirms patient appointments and testing
Provides coverage for vacations, sick, meal breaks, or when needed
Prepares documents for billing physician encounters, enters data, ensures that referrals and authorizations are received, etc
Type correspondence, forms and other documents as requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature
Organizes and updated files, charts, and records
Uses discretion at all times to ensure patient confidentiality
All other duties as assigned
Reports trends in adverse patient occurrences as soon as detected to the physician and the Office Manager
Reports to the physicians and the Office Manager any quality issues requiring consideration or action
Shall be accountable for maintaining the confidentiality and security of all patient-related data and information
Shall be accountable for abiding by all relevant policies and procedures
Qualification
Required
High school diploma required
One to two years related experience, preferably in a health care setting
Typing skills must be a minimum of 40 wpm
Ability to fluently read, write, speak and understand the English language required
Strong communication skills
Russian speaker required
Strong interpersonal and telephone skills required
Ability to analyze operational issues and solve them creatively
Preferred
Associates Degree preferred
Medical terminology preferred
Word-processing and computer data entry experience preferred
Knowledge of insurance coverage systems, including but not limited to co-payments, referrals, HMO, PPO and capitated products, preferred
Experience with organization of electronic medical charts preferred
Benefits
Medical
Dental
Vision
Pharmacy
Contract increases
Flexible Spending Accounts
403(b) savings matches
Earned time cash out
Paid time off
Career advancement opportunities
Resources to support employee and family wellbeing
Company
Boston Medical Center (BMC)
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System.
5001-10000 employees
H1B Sponsorship
Boston Medical Center (BMC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (51)
2023 (51)
2022 (38)
2021 (26)
2020 (32)
Funding
Current Stage
Late StageTotal Funding
$342.49MKey Investors
AmeriCorps Public AlliesNational Institute on Drug Abuse (NIDA)The Boston Foundation
2024-07-09Grant· $0.06M
2023-02-23Debt Financing· $232M
2019-04-23Grant· $89M
Leadership Team
David Beck
Senior Vice President & Chief Legal Counsel
Recent News
2025-11-11
2025-11-10
Company data provided by crunchbase