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Opifex-Synergy · 6 hours ago

Field Technician - Sarasota, FL

Sarasota, FL

Full-time

Onsite

New Grad, Entry Level

Opifex-Synergy is a respected company in the compact and heavy equipment industry, offering career advancement and professional development. The Field Technician role involves managing on-site installation, repair, maintenance, and testing tasks while providing excellent customer support during field visits.

Business DevelopmentConsultingTransportation

Responsibilities

Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop

Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections

Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all paperwork on the equipment to which the individual is assigned

Participate in all training programs directed by Manager

Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or unsafe to use

Maintains tools in good working order per MSHA and OSHA regulations

Completes basic computer tasks including completing work orders, looking up parts, and communicating via email

Communicates with coworkers and customers to ensure top quality equipment is always available and customer expectation is exceeded

Provide service and customer support during field visits or dispatches

Tie workflow to schedule

Manage all on site installation, repair, maintenance, and test tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Operate vehicle in a safe manner and use field automation systems

Follow all company’s filed procedures and protocols

Cooperate with technical team and share information across the organization

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers

Exhibit strong teamwork

Willing to train and assist other team members with difficult or lengthy repairs

Qualification

Diesel engines knowledgeField service experienceTroubleshooting technical equipmentHeavy equipment repairCustomer serviceTeamworkCommunication skillsFlexibility