ASSISTANT BRANCH TEAM LEAD I - FLOATING jobs in United States
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Fox Communities Credit Union · 1 month ago

ASSISTANT BRANCH TEAM LEAD I - FLOATING

positionAppleton, WI
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date1+ years exp

Fox Communities Credit Union is a community-based credit union serving over 130,000 members. The Floating Assistant Branch Team Lead I is responsible for establishing strong member relationships, supervising front-line staff, and ensuring high-quality service across multiple branches.

BankingFinancial ServicesInsurance
check
Growth Opportunities

Responsibilities

Promoting and upholding the Fox Mission, Purpose, Vision, and Values
Providing friendly, professional, and personal service to all members
Providing an exceptional experience for members and ensuring the branch team is providing the same
Balancing branch vault(s), cashbox, ATM, and cash recyclers (TCRs) promptly and accurately
Supporting the Branch Team Lead with service and staffing levels of the branch, including MRO staff; making sure the branch has adequate coverage and is responding to members’ needs quickly while ensuring the members’ overall experience is of the highest quality
Maintaining a strong knowledge of credit union products and services to confidently share features and benefits with members
Supporting frontline team members with advanced transactions
Performing branch audits
Troubleshooting member concerns effectively
Processing member transactions and account maintenance confidently, accurately, and efficiently
Opening new accounts while building member relationships by uncovering member needs, suggesting products and services, and providing overall member education
Positively representing Fox in the community

Qualification

Member relationship managementBranch operations supervisionCash handling accuracyBilingual (Spanish/English)Conflict resolutionAttention to detailWritten communicationVerbal communicationTime managementOrganizational skills

Required

One to three years of similar or related experience
Excellent attention to detail
Excellent written and verbal communication skills
Strong time management, prioritization, and organizational skills
Ability to successfully resolve conflict and problem solve

Preferred

The ability to speak and translate fluent Spanish and English
Previous supervisory experience is a plus but may not be required

Benefits

Medical
Dental
Vision
Life
Short term and long-term disability insurance
401k (Roth and Traditional), which includes company contributions including match
Paid time off
Caregiver leave
Paid Volunteer Time Off

Company

Fox Communities Credit Union

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Fox Communities Credit Union is a banking firm offering checking accounts, savings, and loan services.
dateFounded in 1937
location
Appleton, Wisconsin, USA
people-size201-500 employees
web-link
http://foxcu.org

Funding

Current Stage
Growth Stage

Leadership Team

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Christopher Allen
President/CEO
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Niki Schaumberg
Chief Financial Officer
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Recent News

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Greysteel Secures $14.91 Million Refinancing for Hilton Garden Inn Green Bay
2025-07-30
EIN News
Colleging Announces New Product Launch with Fox Communities Credit Union
2023-06-13
Company data provided by crunchbase