Customer Service Representative jobs in United States
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Copart · 2 hours ago

Customer Service Representative

positionSouth Milwaukee, WI
timeFull-time
remoteOnsite
seniorityEntry Level
money$18/hr - $20.29/hr
date1+ years exp

Copart is a technology leader and the premier online vehicle auction platform globally. The Customer Service Representative (CSR) is responsible for providing exceptional customer service and support, facilitating the release of vehicles, and ensuring a positive customer experience.

AutomotiveE-CommerceOnline AuctionsShipping
badNo H1Bnote

Responsibilities

Provide exceptional customer service to internal and external customers of Copart
Offer solutions that aid and facilitate a unique customer service experience
Obtain the release of vehicles that are located at body shops and/or other locations including residences
Answer and place calls in a professional manner
Focus on a call resolution & use company resources to gather information and offer solutions to meet customer needs
Other duties as assigned

Qualification

Customer service skillsProblem-solvingComputer proficiencyBilingual skillsVerbal skillsTyping speed 45WPMProfessional appearanceMulti-taskProficient with office equipmentAttention to detailWritten skills

Required

High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Occasional overtime as needed

Preferred

One year of office support experience in a customer service role preferred
Bilingual skills a plus

Benefits

Medical/Dental/Vision
401k plus a company match
ESPP - Employee Stock Purchase Plan
EAP - Employee Assistance Program (no cost to you)
Vacation & Sick pay
Paid Company Holidays
Life and AD&D Insurance
Discounts
Along With Many Other Employee Benefits.

Company

Copart

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Copart is a Vehicle auctioning company traded on NASDAQ with ticket CPRT. It owns it's own yards and maintenance personel.
dateFounded in 1982
location
Fairfield, California, USA
people-size5001-10000 employees
web-link
http://www.copart.com

Funding

Current Stage
Public Company
Total Funding
$108M
2023-10-17Post Ipo Equity· $108M
1994-03-25IPO

Leadership Team

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Jeff Liaw
Chief Executive Officer
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Jay Adair
Executive Chairman
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