Memorial Health System - Ohio ยท 1 month ago
Customer Service Representative - Call Center - FT 1.0 (80 hrs biweekly) (64120)
Marietta, OH
Full-time
Onsite
Entry Level
1+ years expMemorial Health System is a healthcare provider in Ohio, seeking a Customer Service Representative to enhance patient and public communication strategies. The role involves ensuring excellent customer service, maintaining confidentiality, and performing various administrative tasks.
Health Care
Responsibilities
Ensure delivery of excellent customer service through timely and accurate processing of mail and/or phone communications; coordinating with other departments to resolve inquires
Identify and develop processes to improve and streamline operations
Maintain thorough working knowledge of phone and computer applications
Perform day-to-day administrative tasks such as maintaining information files and processing paperwork
Maintain confidentiality of those we serve
Assumes all other duties and responsibilities as necessary
Answers phones
Registers patients
Performs class registration
Supports physician referral
Collects data for other departments in regards to throughput and readmission data
Qualification
Required
High School Diploma or GED
Ability to read, write and do math as generally demonstrated by a high school diploma or GED
Must be customer service oriented, motivated and compassionate
Must have outstanding phone skills, exceptional customer service, and professionalism
Possess a positive attitude with the ability to interact well with guests, patients and peers
Ability to navigate phone system efficiently and effectively with attention to detail and ability to multi-task
Must be able to work flexible shifts
Some walking required
Preferred
Minimum of one-year professional healthcare experience or equivalent experience preferred
Benefits
Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees.
Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer.
Company
Memorial Health System - Ohio
Memorial Health System, located in Marietta, Ohio, is comprised of a network of two hospitals, three emergency departments and outpatient service sites.
1001-5000 employees
H1B Sponsorship
Memorial Health System - Ohio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (5)
2022 (3)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Scott Silvestri
CFO
David B. Watson
Chief Information Officer
Recent News
2025-09-12
Company data provided by crunchbase