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iGrafx · 1 month ago

Process Intelligence – Senior Consultant

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

iGrafx is expanding its Process Intelligence consulting practice to meet growing customer demand for transformation initiatives. They are seeking a Senior Consultant with expertise in process intelligence and process mining to guide customers through discovery, design, optimization, and value realization, leveraging their Process360 Live platform.

Artificial Intelligence (AI)Business DevelopmentBusiness IntelligenceBusiness Process Automation (BPA)Data MiningDocument ManagementEnterprise ApplicationsEnterprise SoftwarePredictive AnalyticsRisk Management

Comp. & Benefits

Responsibilities

Lead discovery engagements to understand customer objectives, use cases, and operational challenges

Translate real-world business processes into insights using the iGrafx Process360 Live platform, uncovering inefficiencies, bottlenecks, and improvement opportunities

Guide customers through the Discover–Design–Optimize lifecycle, aligning solutions with KPIs and measurable outcomes

Deliver advisory services on process design, governance, continuous improvement, automation fit assessment, and operational resilience

Provide thought leadership on how process intelligence, modeling, simulation, risk, and controls come together to support enterprise transformation

Define data extraction requirements for process mining (systems, fields, events, relationships, timestamps)

Collaborate with customer IT and data teams to ensure data availability, quality, and readiness

Manage and analyze datasets once delivered, but not perform hands-on ETL or data engineering work

Interpret data patterns to identify root causes, correlations, and improvement opportunities

Apply your functional and technical understanding to support configuration, setup, and management of the Process360 Live process mining environment

Assist clients and partners in establishing process repositories, simulations, KPI dashboards, and continuous monitoring frameworks

Plan and deliver process mining and process intelligence training programs

Partner closely with Sales, Pre-Sales, and Executive teams to shape deal strategy and solution design

Support sales cycles with discovery workshops, solution presentations, scoping, and development of proposals or SOWs

Lead or assist in proof-of-concept engagements that demonstrate value using real or sample data

Provide industry and domain expertise that strengthens customer confidence during evaluations

Identify new use cases, expansion opportunities, and platform capabilities that drive customer maturity

Contribute to customer success stories, frameworks, methodologies, and best practices that strengthen iGrafx’s market leadership

Qualification

Process MiningProcess IntelligenceBPM ConsultingData AnalysisSQLAutomation EcosystemsDomain KnowledgeCommunication SkillsFacilitation SkillsPresentation Skills