Navixus (Formerly Eventus Solutions Group) · 1 month ago
LiveVox Developer
United States
Full-time
Remote
Senior Level, Lead/Staff
$65/hr - $85/hr
10+ years expNavixus (Formerly Eventus Solutions Group) is seeking a LiveVox Developer with experience in designing blended omnichannel workflows and optimizing applications. The role involves developing integrations, configuring IVR flows, and collaborating with teams to ensure successful deployment of solutions.
Consulting
Responsibilities
Design and develop integrations between LiveVox and NICE CXone using APIs and SDKs
Create Studio scripts in NICE inContact to orchestrate omnichannel interactions and call flows
Build custom scripts in LiveVox Designer for proactive outreach campaigns
Configure IVR flows, call routing, and dialer campaigns
Integrate third-party systems like Salesforce or Snowflake
Develop custom API integrations to meet unique business needs
Collaborate with cross-functional teams to gather requirements and ensure successful deployment
Provide technical expertise and troubleshoot issues with OEMs, vendors, and product suppliers
Qualification
Required
10 years CCaaS experience
2 or more years of experience with LiveVox
Experience with the NICE CXone platforms
Experience with API development, CRM integrations, and omnichannel workflows
Experience with IVR design, dialer campaigns, and compliance standards
Familiarity with contracts, SLAs, and customer engagement models
Ability to work in agile environments and manage SLAs/contracts effectively
Benefits
Medical
Vision
Dental
Life
Disability insurance
Paid time off (including holidays, parental leave, and sick leave, as required by law)
Company
Navixus (Formerly Eventus Solutions Group)
At Navixus (formerly, Eventus Solutions Group), we’re reinventing the customer experience.
501-1000 employees
H1B Sponsorship
Navixus (Formerly Eventus Solutions Group) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-27Acquired
Leadership Team
Milos Djokovic
Managing Director and CEO
Gregory Weber
Chief Technology Officer
Company data provided by crunchbase