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Tegria · 1 month ago

Manager, Revenue Cycle

United States

Full-time

Remote

Mid, Senior Level

$120K/yr - $135K/yr

5+ years exp

Tegria is a healthcare organization dedicated to improving care and operations. The Manager of Revenue Cycle will oversee the Revenue Cycle services team, ensuring efficient operations and compliance while managing client relationships and team development.

Health CareHospitalInformation TechnologySoftware

Responsibilities

Manages day-to-day operations of the Revenue Cycle Services team by delegating tasks, monitoring progress, and evaluating work for timeliness, quality, and compliance with policies

Administers and documents personnel actions including hiring, training, coaching, disciplining, corrective action, pay changes, performance appraisals, promotions in accordance with Tegria policies and procedures

Develops team members capabilities and fosters engagement through guidance and mentoring

Continually assess services, identify problems, analyze data and propose approaches for solutions

Develop new processes and improve existing ones to achieve team goals

Follow and force guidelines, processes, and procedures to meet objectives and ensure compliance with company and regulatory requirements

Responds to escalated issues, providing subject matter expertise or seeking such to resolve the issues

Monitors customer satisfaction with the department’s services and recommends approaches to improve or recover service when needed

Helps ensure the continued development of a successful, satisfied customer base

Helps translates business strategies into marketable, billable services

Assists the Director in partnering with Tegria’s sales team to bring in new clients and promote new services to current clients to drive revenue goals of the team

Remain current on new trends, regulatory rules and changes, best practices, and incorporates them into Revenue Cycle practices and programs

Model Tegria values

Qualification

Revenue cycle managementEHR applicationsHealthcare regulationsBusiness developmentClient servicesData analysisOperational planningMathematical skillsLeadership skillsCritical thinkingConflict resolutionMentoring

Required

High school diploma or GED

Has substantial experience in revenue cycle management including some prior personnel and budget management

5+ years of experience with EHR applications

Broad knowledge of healthcare revenue cycle, including multiple types of billing, coding, and reimbursement models

Complete understanding of laws and regulations affecting healthcare revenue cycle

Solid understanding of EHR revenue cycle modules

Solid understanding of the operations of the department

Recognized as a subject matter expert in medical billing, claims, denials, etc

Apply developing leadership skills effectively

Exercise operational and strategic planning ability and execution

Analyze data, workflows, and operations to identify root causes to systemic issues

Apply critical thinking, discovery, and analysis to question the status quo, identify issues, evaluate options, and develop solutions

Apply excellent mathematical skills

Articulate thoughts clearly and fully, accurately conveying their ideas and reasoning

De-escalate customer situations and resolve team conflicts appropriately and timely

Able to create efficient workflows and standardize processes

Delegate work appropriately and monitor progress and quality of work

Mentor and develop team members capabilities

Preferred

Bachelor's degree in healthcare administration or related field

Business development, client services or business operations background

Benefits

We offer a choice of multiple health and dental plans with nationally recognized networks, as well as vision benefits, a total wellness program, and an employee assistance program for you and your family.

We offer competitive wages, retirement savings plans, company-paid disability and life insurance, pre-tax savings opportunities (HSA and/or FSA), and more.

Our lifestyle benefits are unrivaled, including professional development offerings, opportunities for remote work, and our favorite: a generous paid-time-off program, giving you the flexibility to plan a vacation, take time away for illness (or life’s important events), and shift your schedule to accommodate those unexpected curve balls thrown your way.

Company

Tegria

Tegria is a virtual care platform that provides next-generation tech, and services to the healthcare sector. It is a sub-organization of Providence St. Joseph Health.

Founded in 2020

Seattle, Washington, USA

1001-5000 employees